Delivering assistance and services to the foodbanks and other organisations through individual meetings, Quality Assurance and development visits, regional clusters and training sessions and national conferences.

• Assist food banks to develop their offering to clients by providing advice and assist through new initiatives and partnerships, and act as first point of contact in assisting foodbanks to deal with complaints and other significant issues.

• Ensure the Trussell Trust model is operating to a high standard in foodbanks and their centres by undertaking annual Quality Assurance/development visits and producing accompanying reports and aid foodbanks to deliver the required outcomes; building and maintaining relationships, training and upskilling Project Managers and volunteers; assisting food banks to problem solve and react to crises; liaising with governing charities and encouraging robust governance practices; and providing appropriate assistance and advice as required.  

• Organise and chair regional training, clusters or events to promote team working, and of good practices.  

• Contribute to the development and promotion of national foodbank initiatives and assist foodbanks with grant application processes, as required.  

• Maintain regular reports and administrative documents and update systems as required. 

• Develop positive regional relationships with cross-sector groups (including poverty forums), politicians, external agencies and media organisations.