Internal Communications Manager
Guy's & St Thomas' Foundation
- Closing: 11:59pm, 14th Oct 2021 BST
Job Description
Overview
We are a growing organisation on a mission to build the foundations of a healthier society. We are nurturing a culture where feedback flows, diversity is valued, and everyone is supported to bring their full selves to work.
In this new role, you will help us take a step-change in how we use internal communications to help achieve our ambitious goals. You will drive the creation and delivery of our first ever internal communications strategy to lead staff engagement, and to support the success of our new brands and the delivery of our bold People strategy. You will be joining at a time of unique change as we move from off-site working to a hybrid model post-pandemic, ready to champion our new brand voice and help develop internal editorial styles. You will thrive in combining being hands-on with strategic thinking and at prioritising multiple projects deadlines and quickly building relationships across the organisation. Above all, you will be a people person and a model for our values of being enterprising, collaborative and delivery-minded.
Reporting to:
Head of Brand, Content and Corporate Communications
Key Responsibilities
Strategy and planning
Work with senior leaders to develop and deliver an internal communications and employee engagement strategy
Develop, deliver and evaluate annual internal communications and engagement plans
Provide strategic communications input on people-related projects including activities coming out of our new People Strategy
Develop approaches to measure the success of internal communications, and report on results
Project and resource management
Design approaches and lead activities to help staff engage actively in developing and delivering core areas of our work, from organisational strategy to our Diversity, Equity and Inclusion (DEI) commitments
Manage strategic internal communications projects, including the revamp of our intranet
Manage most communications with staff, ensuring a meaningful and balanced flow of corporate announcements, updates from across the business areas, newsletters, admin messages and internal communications part of wider integrated campaigns
Manage and prioritise specific internal comms projects from start to finish
Support engagement processes with staff across all areas of the organisation
Maintain and evolve internal comms channels including our intranet
Support communications to staff in the event of a crisis or urgent event
Manage all costs relating to internal communications
Copywriting and content management
Develop our internal tone of voice based on our new brands’ personalities and values
Draft and/or edit all written internal communications to high standards.
Work with corporate comms and content leads to develop engaging content across a multiple of channels
Liaise across all parts of our organisation to gather and unearth top-notch content, driving a strategic approach to informing, educating and engaging staff
Execute and commission communications products in a variety of formats
Relationships and team building
Build strong and trusted relationships with colleagues across the organisation to ensure the success of the new structure
Successfully work with senior leadership team including the CEO
Support efforts to drive the success of the new team, processes and ways of working
Person specification
Skills and experience
Substantive demonstrable experience managing internal communications, preferably in the non-profit sector
Leading communications to support change management, organisation growth and new ways of working (desirable)
Using content and multiple channels strategically to inform and engage staff
Designing and delivering successful engagement activities
Managing multiple tasks and projects, troubleshooting where needed
Working knowledge of SharePoint or equivalent, and of harnessing the opportunities it brings for comms and engagement
Knowledge and qualifications
Strong understanding of the role of internal communications in building and nurturing organisational culture and performance
Strong understanding of translating a brand into effective content for internal audiences
Excellent copy-writing and copy-editing skills, with ability to flex tone as required and attention to detail
Producing a range of content formats including photography and film
Interest in trends and technological advances that support internal comms
Abilities and attributes
Comfortable flexing between strategic thinking and day-to-day delivery
Confident working with senior leadership and managing stakeholders
Excellent at building relationships, collaborative with a win-win approach to negotiating
Comfortable with emerging ways of working, and working across teams
Commitment to championing audience needs and acting on feedback
Committed to embedding diversity, equity and inclusion in everything we do
Proactive, solutions-focused and able to work well under pressure
Committed to continued learning and improving
Key relationships:
Head of Resources
Exec Director of Operations
DEI Lead
Area leads
Values
Enterprising – looks at things from different angles and is open to new ideas and perspectives.
Collaborative – contributes to collective effort and gives time and attention to people and ideas.
Delivery minded – is accountable for results and willing to get stuck in and work at pace.
Removing bias from the hiring process
Applications closed Thu 14th Oct 2021
Removing bias from the hiring process
- Your application will be anonymously reviewed by our hiring team to ensure fairness
- You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review
Applications closed Thu 14th Oct 2021