Location: London, EC4

Salary: £33,000-£37,000 (depending on experience)

Responsible to: Director from the Investment Group

Contract type: Permanent, full time role, open to flexible working

About Big Society Capital

Big Society Capital improves the lives of people in the UK by connecting social investment to social enterprises and charities.

We know that investment can help social enterprises and charities achieve more. We believe the greatest chance to improve lives comes when investors and enterprises are both motivated by social mission.

We engage with investors, fund managers, social enterprises and charities to make it easier to use social investment. We, along with other investors, have made over £1.7 billion of new capital available to organisations with a social mission, through investments into intermediary organisations such as fund managers and social banks. We have a special focus on providing homes for people in need; supporting places and their communities to improve lives; and early action to prevent problems.

Key purpose of role

This role sits at the core of our Investment Group and works closely with the legal and compliance team on the delivery of our investment process with a focus on supporting compliance management, investment enquiries and pipeline management. The role holder will contribute towards quality and effective administration across the Investment Group.

The role is an excellent opportunity for an experienced administrator who wants to use their skills to support Big Society Capital to achieve its mission to improve people’s lives in the UK.

The Compliance and Investment Administrator will have experience in administrative roles with a significant compliance element, preferably within a financial and/or professional services sectors or another regulated environment.

Key Responsibilities

This will be a varied and dynamic role working across Big Society Capital and with social investors that we have invested in. Key areas will include:

Compliance support (approximately 60%)

·         Manage the Know Your Customer (KYC) process for all new and portfolio investments in line with Big Society Capital’s regulatory requirements and Anti Money Laundering guidelines;

·         Lead the collation, validation and compliance risk assessment for all investments which will involve proactively liaising with social investors, managing potentially sensitive client information, and using external sources such as Companies House and Smart Search;

·         Monitor and maintain KYC analysis and documentation for Big Society Capital’s portfolio investments including Politically Exposed Persons (PEP) screening, conducting refreshes periodically;

·         Support continuous improvement of the KYC process and awareness raising in the organisation.

Investment process support

·         Monitor and respond to inbound investment enquiries by referring on to team members or signposting to external resources where the enquiry doesn’t meet our eligibility criteria;

·         Support the Investment Committee Secretariat to arrange meetings, prepare pipeline reports and agendas, collate and distribute papers, and take minutes;

·         Maintain our investment records throughout the investment lifecycle, including filing legal documents, ensuring our Customer Relationship Management system is up to date (Salesforce) and soft and hard copy documents are effectively filed;

·         Proactively support the continuous improvement of the investment administrative process and knowledge management using existing systems.

Administrative support

·         Provide general administrative support as required across the Investment Group, working closely with the existing Investment Group Administrator and other administrative roles across the organisation.

·         Coordinate a bi-annual three day induction training course for new joiners to Big Society Capital and the social investment sector, including leading on the logistics for the training and communications with speakers and attendees.

We are a lean and nimble organisation, and the appointed Compliance and Investment Administrator is encouraged to build a role for themselves and shape our team and approach.

Person Profile

Essential Experience

·         A strong background in administrative support roles with a significant compliance element;

·         Experience of working in a varied role and managing a diverse workload, that at times has conflicting priorities, to ensure deadlines are met;

·         Experience of working effectively as part of a team, and building and maintaining positive relationships with internal and external stakeholders;

·         Good IT skills with some experience using Microsoft programmes (Word, Excel and PowerPoint);

·         Some experience of managing data and filing using CRM system and physical document filing;

·         Experience of working in a regulated environment.

Desirable Experience

·         Experience of regulatory compliance administration, particularly carrying out KYC processes;

·         Experience working in financial services and/or professional services sectors;

·         An interest in social investment and/or the not for profit or public sectors;

·         Experience of Salesforce, ideally as a Super User or system administrator.

Skills, Abilities & Attributes

·         A quick learner with a hunger to grow and develop;

·         Excellent attention to detail, time management and organisational skills;

·         Proactive and creative in your approach to work;

·         Able to prioritise effectively and take ownership of tasks;

·         Logical and thoughtful when dealing with change;

·         Someone who thrives in a varied role;

·         A confident and effective communicator;

·         Flexible and willing to take on additional tasks to support the team;

·         Someone who works with integrity and discretion.

Professional Development

At Big Society Capital, we want to foster a learning culture, where everyone has the opportunity to grow and develop new skills. As part of this role, we will develop together with you a development plan initially and annually thereafter comprised of in-role projects, and formal and informal learning opportunities. We are committed to giving Big Society Capital colleagues the support and autonomy needed to tailor their own development journeys that take into account their long-term ambitions and short to medium term needs within the role in a way that is engaging and stretching.

While every development journey looks different, below outlines some of the common training:

·         Big Society Capital three-day induction training course covering key topics relating to social investment and the broader sector;

·         Weekly How We Invest training sessions covering key topics across the investment process and key investment knowledge;

·         Statutory compliance training with our regulatory consultancy partner, CCL;

·         In-depth induction to Big Society Capital’s compliance policies and processes from senior colleagues, and external training including on SmartSearch and an introductory CDD workshop with CCL.

Salary and Terms of Employment

·         This is a permanent, full time role, open to flexible working;

·         All applicants must have an existing Right to Work in the UK;

·         Salary - £33,000-£37,000 (depending on experience);

·         Big Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential.

Benefits include

·         25 days holidays (plus bank holidays and additional closure days). Allowance increases with length of service

·         Season ticket loan

·         Pension of up to 11% employer contribution

·         Flexible working options

·         Employee Assistance Programme (EAP)

·         Private health and life insurance policy

Deadline – Midday on Monday 27th January