Community Organiser, Waltham Forest Citizens

Citizens UK

  • Team: TELCO
  • Salary: £22,161 pro-rata (£33,935 FTE, plus £3,000 London weighting)
  • Location: East London / remote working
  • Closing: 9:00am, 4th Jul 2022 BST

Perks and benefits

Flexible working hours
Work from home option
Employee Assistance Programme
Enhanced maternity and paternity leave
Extra holiday
Cycle to work scheme
Free fruit

Candidate happiness

8.24 (483)

Job Description

Salary: £22,161 pro-rata (£33,935 FTE, plus £3,000 London weighting)

Hours: 22.5 per week (0.6 FTE, 3 days a week) (flexible working, inc. remote working and some unsociable hours)

Contract: Permanent

Based: London

Deadline: Monday 4th July, 9am

Interviews: Friday 15th July, in-person Whitechapel

Citizens UK

Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change. 

This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £1.5 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 10,000 accredited Living Wage Employers across the UK. 


A Community Organiser is responsible for the day-to-day development or maintenance of a Citizens alliance or small chapter. Supported by a more experienced Organiser, they have considerable independence and responsibility for external political and media relationships. They take responsibility for financial issues and staff training; and may oversee a budget or manage a colleague. A Community Organiser is a practitioner of the craft of broad-based community organising methodology, and focuses on the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change.

Main Responsibilities

Working as a Community Organiser in the London borough of Waltham Forest Citizens, your main responsibilities will include:

Build relational power to further the goals of CUK

  • Develop a comprehensive power analysis for Waltham Forest Citizens

  • Develop and grow a substantial network of key influencers at a local level, including journalists; taking the initiative to establish new relationships as required

  • Conduct at least 3 one-to-ones a day in order to develop relationships with leaders; ensuring a deep understanding of their concerns.

  • Tell a wide range of Community Organising stories effectively in order to influence others and achieve CUK’s goals

Identify and develop relational leaders prepared to act with others for the common good

  • Identify and discern actual and potential leaders with the passion and ability to drive change

  • Achieve significant development of primary and secondary leaders; nominate new leaders for training on the core taster curriculum and for National Training

  • Successfully lead training on the core taster curriculum at a local level and teach a variety of sessions on the National Training course

Strengthen institutions and develop BBOs

  • Ensure good understanding of the basic interests and traditions of typical member institutions

  • Organise a full local alliance or a large cluster of up to 15 standard member organisations or up to 5 strategic partners to work together on shared issues, including a Leadership Team

  • Support pre-existing core teams and create/develop new core teams to provide leadership for multi-institutional campaigns

  • Run institutional development campaigns in a range of types of organisation

Support leaders through the Cycle of Action to create change

  • Take the staff lead on major actions and campaigns at a local level; aiming to achieve multiple large local wins with strategic partners

  • Take a borough-level lead and work with leaders to contribute to London as a Living Wage City campaign

  • Work with Waltham Forest Citizens and Waltham Forest Council on a retro-fit plan to support local home-owners and landlords to begin upgrading their homes with better insulation. This is part of the Just Transition campaign.

  • Develop and facilitate action planning teams at local level

  • Develop strategies for significant local impact; with comprehensive plans and tactics

  • Organise and support local actions, ensuring publicity, and facilitating negotiations

  • Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions

Contribute to CUK’s financial viability through effective fundraising & financial management

  • Recruit new dues paying institutions; negotiating annual membership fees and letters of understanding as required

  • Contribute to fundraising by securing £32k-£60k per annum overall, at least half of which must be ‘hard money’ from the recruitment and retention of member institutions.

  • Manage the budget at Chapter/campaign level, incl. setting/ monitoring of budgets, and ensuring dues are collected in a timely manner

Contribute to effective teamwork

  • Be proactive concerning personal professional development and wellbeing; i.e. by reading widely, developing a healthy work-life balance and demonstrating ability to reflect on own organising craft and improve on self-identified weaknesses

  • Demonstrate ability to work effectively with colleagues and participate in a team; contribute to the learning of other Organisers

  • Lead other Organisers or Associates in a manner that supports high performance by providing clear expectations and providing proactive support, encouragement and mentorship

  • Produce all required reports and follow CUK’s procedures on time and to the required standards

Participate in the development of the craft of Community Organising and play a role in the Guild of COs

  • Schedule an average of at least 3 1-2-1 relational meetings into your daily schedule as a core part of your professional practice

  • Commit 10 working days pa (pro rata for part-time staff) to the preparation, delivery and evaluation of Citizens UK National Community Leadership Training;

  • Participate in a Guild Team and help it develop as a Community of Practice that enables Organisers across the UK to develop their skills and experience.

 Person Specification

(D) Desirable, (E) Essential


  • Bachelor’s degree in any subject (D)

  • Evidence of further and continuing study including a possible professional qualification (D)


  • At least one-year employment track record of successful Organising (E)

  • Experience of carrying out a power analysis and using the results to initiate new relationships (E)

  • Experience of successful fundraising (E)

  • Experience of setting up a new or consolidating an existing project (E)

  • Clear evidence of campaigns won and volunteers developed (E)


  • Ability to inspire, motivate and lead (particularly people who are different than you) (E)

  • Ability to organise yourself and others and to work responsibly in an unstructured environment (E)

  • Financial management skills including ability to set and manage a budget (D)

  • Ability to use imaginative strategies to help improve disadvantaged communities (E)

  • Ability to plan and organise under pressure (E)

  • Ability to work with and relate to all types of people (E)

  • Ability to teach and run workshops (E)

  • Ability to develop the potential of others (E)

  • Ability to communicate well verbally and in writing (E)


  • A passion for justice (E)

  • A positive enthusiasm for working with faith congregations, trade unions, schools and other community organisations (E)

  • An interest in and experience of politics and public life (E)

  • Able to work in a team (E)

  • Willingness to work within accountable relationships (E)

  • Self-motivated and adaptable (E)

The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.

Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Mon 4th Jul 2022


Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Mon 4th Jul 2022