We’re looking for a broker to set our customers free from mortgage hell.

At Habito, we’re transforming mortgages: making them faster and simpler for customers.

Our Mortgage Experts (that’s what we call our brokers) are at the heart of everything we do: finding customers the right mortgage, and giving them friendly advice and support the whole way.

We’re developing a new breed of brokers, fast-paced, interacting via online live chat, creating an empowering & rewarding environment. All of the manual processes that take you away from your customers are removed or automated & we’ve only just started. Want to be part of this amazing journey & help influence the brokerage of tomorrow? Then you may be for us.....

More about what you’ll do:

• Creating a best in class advice service for all customers - you will do this by assessing customers applications and issuing high-quality recommendations efficiently keeping your customer fully informed throughout the process

• Providing a 5-star customer experience throughout all interactions putting the customer first & empathising with purpose.

• Delivering a high-quality level of communication via online live chat

• Managing an ongoing pipeline of applications proactively, efficiently & effectively.

• Working closely with direct Ops colleagues and the wider Habito group to deliver

  the best results for the customer

• Adhering to quality & compliance standards

  You’ll need to be:

• CeMap qualified with +1 year of experience

• Whole of market OR multiple lender experience.

• Organised & able to manage multiple cases in a fast-paced environment

• Flexible and happy to work shifts to maintain an excellent customer experience

  involving evening and weekends

  ** The years of experience is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills can be demonstrated.

The benefits

• Hybrid working - (2 days office, 3 days home)

• Share options - you own a piece of the company

• Flexible holiday - 25 days holiday and more if you need it! (this is team dependent)

• Enhanced maternity & paternity leave - for when you plan to start a family

• Free Private healthcare - Bupa complete cover, for peace of mind

• Life assurance - 4 x your annual salary

• Career progression - we help you build your career

• £450 annually - for your learning and development

• Contributory pension scheme - We have an ethical pension fund, but you can decide where you put your money

• Cycle to Work Scheme - to keep you on the move

  More about Habito

  You shouldn’t have to go through hell to get a mortgage. That’s why we built Habito. We use breakthrough technology and top tier experts to deliver the most personalised,

  fast and convenient way to get a mortgage today. All for free.

  We don’t stop at mortgages, either. Together we’re building whole new ways of buying and owning your home. At Habito, you’ll be a vital part of that future.

  We want to hear from everyone

  The creative brilliance and ingenuity at Habito wouldn’t be possible without a diverse team bringing different perspectives, experience and skills together.

  If you feel you can do the job, we’d like to hear from you, no matter what your background.

  We want to foster a culture where everybody feels included, heard, and equal – regardless of age, disability, gender, marital or parental status, race, religion or belief, sex or sexual orientation.

  Habito is proud to be a certified B Corp.