Project Development Manager (PACT)

Citizens UK

  • Team: PACT
  • Grade: CO/Manager, Step 3
  • Salary: £34,216 + £3,000 pa London Weighting (FTE). This role is 3-4 days a week (flexible)
  • Location: Southwark (venues in Camberwell, Elephant & Castle area) and remote working
  • Closing: 11:59pm, 21st Nov 2021 GMT

Perks and benefits

Flexible working hours
Work from home option
Employee Assistance Programme
Enhanced maternity and paternity leave
Extra holiday
Cycle to work scheme
Free fruit

Candidate happiness

8.11 (161)

Job Description

Salary: £34,216 + £3,000 pa London Weighting (full time rate)

Hours: 3-4 days a week (flexible)

Contract: Permanent

Deadline: Sunday, 21st November 11.59PM (midnight)

Interview Date (Provisional): 29th November

Based: Southwark (venues in Camberwell, Elephant & Castle area) and remote working

About Parents and Communities Together (PACT)

PACT is a pioneering early intervention community organising project that started in Camberwell and Walworth in 2013 to support maternal mental health and early years development. We run a variety of weekly groups that provide a fun space for babies/under 5’s to play and a safe environment for parents to build a network of support, learn together and share their experiences.

PACT’s priority goals:

  • To improve parental mental health and wellbeing of families

  • Develop authentic parent leaders and experts with lived experience so that we strengthen and promote a parent-led model of working

  • Improve access to services and support for PACT families to push for better life outcomes

  • Developing financial resilience, stability, and sustainability for PACT

See our website for more information:


We are looking for a Programme Development Manager who will lead, supervise, and coordinate the delivery of our groups and courses to parents with children. The role will also include running a weekly MumSpace group with a team of volunteers.

Parents are at the centre of all our activities. Our approach is to build parents’ capacity to look after their well-being by reducing isolation, providing mental health support, improving parenting knowledge and skills, and building confidence to access services. We listen to parents’ challenges and concerns and work together to identify solutions. We are passionate about providing opportunities and developing skills for parents to contribute to those solutions. We work with local partners to provide spaces, resources and services for communities often described as ‘hard to reach’. By working in this way, we have built an engaged and vibrant community and improved access to services for PACT families.


  • Lead, manage and empower the delivery team to organise and develop a range of activities in response to the needs of PACT parents and their families

  • Work with PACT’s Leadership team to develop and implement PACT’s strategic objectives

  • Identify, enable and encourage parents and volunteers who might want to develop and lead

  • Lead and facilitate the weekly Friday MumSpace group with a team of volunteers

  • Facilitate family support, advocacy and signposting to essential services

  • Support the generation of spaces for peer support for parents experiencing similar issues

  • Oversee monitoring and evaluation of PACT’s programme

  • Undertake productive 121’s with parents/ stakeholders, understanding of self-interest to build new partnerships

  • Build strong and meaningful relationships with parents, volunteers, and partner organisations

  • Act as the PACT safeguarding lead

Who we are looking for:

The successful candidate will be passionate about supporting teams and parents of young children. They will have strong group facilitation skills and experience coordinating programme delivery. They will have an excellent track record of engaging diverse communities and developing partnerships with a range of service providers and community groups.

Parents are at the heart of all our PACT activities and as such this is a role that could fit around family and childcare commitments. The role is being advertised as 3-4days to add some flexibly to potential applicants. Many of our current staff team are local parents who work part time around family commitments. 

Citizens UK is committed to being an inclusive employer. We particularly welcome applications from Black, Asian and Minority Ethnic candidates to represent the communities we work in.  

Person Specification

E: Essential

D: Desirable


  • Qualification in Social Work, Early Years or Community Development (D)


  • Parenting support work including supporting diverse and vulnerable families (E)

  • Safeguarding vulnerable children/adults (E)

  • Lived experience/s of issues PACT seeks to address (D)

  • Advocacy and signposting (E)

  • Managing individuals & teams (E)

  • Project management (E)

  • Working with and/or supporting volunteers (E)

  • Facilitating family activities and parenting groups (E)

  • Building a range of partnerships (E)

  • Experience of measuring impact (D)

Skills and Knowledge

  • Excellent time management skills with the ability to juggle a wide range of competing demands (E)

  • Ability to motivate, lead and engage people (E)

  • Proficient in IT including MS Office package (E)

  • Ability to collate info\data and write reports (E)

  • Excellent communication and interpersonal skills (E)

  • Ability to work independently and as part of a team (E)

  • Ability to network with a wide range of stakeholders (E)

  • Ability to use own initiative and organise own workload in consultation with Line Manager (E)

  • Ability to speak other languages (D)


  • A passion for working with parents and families of young children from and across different cultures (E)

  • Commitment and enthusiasm to work with and support people from a range of backgrounds (E)

  • A passion for justice and organising people to make change and make a positive contribution within their communities (D)

  • Reflective and solution focused with a growth mindset (E)

  • Willingness to work within accountable relationships (E)

  • Self-motivated and adaptable (E)

The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.

As we work with families, the job holder is required to flexible in their working hours as some activities may take place in evenings and/or weekends, equally we can be flexible to fit the role around the job holder’s family and childcare commitments if required.

Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Sun 21st Nov 2021


Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application