Global Manager, People & Culture

Centre for Public Impact

  • Team: Global Hub
  • Salary: The anticipated hiring range for this role is $89,040-113,420 USD.
  • Location: Priority for candidates based in the US. Also open to locations outside of the US that are congruent with US-based time zones.
  • Closing: 5:00pm, 5th Jan 2023 CST

Job Description

Global Manager, People & Culture

Centre for Public Impact

  • Grade: Manager

  • Type: Full-Time (40 hours/week)

  • Term: Permanent

  • Location: This role sits within our People & Culture Team, which is part of our Global Hub and provides partnership to all of our global regions. We are currently recruiting for a US-based role for this Global Manager position.

  • Salary: The anticipated hiring range for this role is $89,040-113,420 USD.

  • Reports to: Global Director, People & Culture

  • Closing: 4 January, 2023

About the Centre for Public Impact: 

At the Centre for Public Impact, we believe in the potential of government to bring about better outcomes for people. We are a global not-for-profit organisation, founded by the Boston Consulting Group, who serve as a learning partner for governments, public servants and the diverse network of changemakers who are leading the charge to reimagine government so that it works for everyone.

We are a small organisation, and just over six years old, but already our global footprint is expansive. As well as the Europe team, we have a team in Australia/ New Zealand and North America, and a new and growing team in India. We are all aligned by the Global Hub team who provide people & culture, operational, finance, and communications partnership across the regions.

Our Values: 

  • courageous - we have the courage to speak the truth, to challenge without fear and tackle the difficult questions

  • respectful - we respect differences, we seek to understand them and we look out for one another

  • optimistic - we are positive about what we and governments can do for our societies

  • inclusive - we are nonpartisan, and we work together and seek ideas and solutions across the divides

To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. This includes candidates that have previously found it hard to be considered for other positions on the basis of their qualifications, disabilities, personal background or life events. If you would like to apply for the position but see a barrier to joining us, please do apply and we will work with you to find a solution. You can also read our full Diversity Equity and Inclusion Policy here.

What does the Global Manager, People & Culture role involve?:

Your role is an integral part of our work to advance diversity, equity, inclusion, and belonging (DEIB) across the whole of CPI, ensuring that our staff, wherever they live and whoever they are, feel valued, appreciated, seen, and supported.  You will provide support to all our team  members and help to shape our emerging culture. You’ll bring an expansive, curious, and nimble point of view to this work and will be energised by thinking about our People & Culture function at CPI as global as well as regional, seeking to understand where standardisation serves us and where customization serves us. You’ll advance the growth and systemization of many of our people and culture systems, structures, and processes. You’ll build relationships and communicate about our work with candidates and staff. You’ll help to advance best practices in nonprofit/social impact people & culture (sometimes called human resources) systems and approaches. And you’ll join a global team (currently with colleagues in the UK, US, India, Spain, Germany, Sweden, Switzerland, and Canada) that takes this work really seriously, but not ourselves. We value humanity and humour and camaraderie and boldness as much as excellence, and we’ll welcome you to take your seat at our table and provide your perspective, point of view, and leadership from Day 1.

As someone whose work will include building relationships with everyone at CPI, you will be responsible for making sure our global teams are set up to succeed and assist in keeping our workplace a great place to work for everyone. This role will largely be focused on our North America team, however you will also partner with all CPI regions worldwide. Key responsibilities include: 

1. Talent Acquisition and Employee Lifecycle

  • Guiding talent acquisition including recruiting, hiring, and onboarding

  • Identifying talent gaps, submitting job postings online, collecting applications, guiding application review process, conducting candidate interviews, and successfully closing out recruitments

  • Preparing offer letters for new hires, collecting information, and entering information into our HR databases and PEO and leading onboarding and offboarding processes and systems

2. People and Culture Development, including DEIB

  • Helping to advance our global commitments to diversity, equity, inclusion, and belonging (DEIB) at CPI in partnership with a team of internal stakeholders and the Global Director, People & Culture

  • Guiding the management of employee performance and feedback systems

  • Cultivating opportunities for learning and development for all team members

  • Scheduling regular team check-ins to foster communication keeping us focused, aligned, and moving in the same direction  

3. Managing team processes and communications with staff

  • Designing initiatives that support the health and wellbeing of staff 

  • Organizing activities to build team cohesion and connection

  • Navigating and resolving employee grievances

  • Executing culture surveys and data reviews

4. Strategy and Operations

  • Partnering with the North America Leadership Team to support its strategic operating plan, including OKRs and portfolio planning

  • Advancing and applying consistent systems and processes for performance management, pay, promotion, and progression, and other People & Culture priorities

  • Talent mapping and workforce planning to forecast long-term hiring needs and/or new roles that align with CPI’s strategic operating plan

  • Coordinating weekly virtual team meetings and biannual in-person team meetings with the North America staff


5. Thought Leadership

  • Identifying workforce trends and anticipating organizational needs 

  • Collaborating with each of our global teams to understand what’s working and what isn’t with regard to our People and Culture processes and innovating where needed

  • Supporting members of the People & Culture team with mentorship, deep listening, and problem-solving skills as a partner and team member invested in our collective success

  • Advancing the skill and expertise you bring as an expert in your craft across all of CPI's regions and teams

How we work: 

CPI aims to be the kind of workplace where you do good and meaningful work and get to be exactly who you are. We value collaboration and humility, share power, value and prioritise relationships, and strive for continuous learning. You will help shape the strategic direction of our growing organisation by being a valued thought partner to our team, and you’ll get to work in a global context with smart, kind, and committed people who care about and invest in each other’s skills, perspectives, and leadership.

We’re a remote-first team, and this position will be based in the United States or well-aligned with US-based time zones and familiar with US-based people & culture laws and regulations. You will report to our Global Director of People and Culture who is also based in the US, and you’ll work with colleagues on our People & Culture team who are based in the US, UK, and India. 

While you will have primary responsibility for partnering with our North America team, the global nature of our work means that we’re looking for someone who is flexible and interested in sharing (and gaining) a global point of view in managing our People & Culture work. This means that we sometimes require flexibility (occasional early mornings or later evenings) in order to collaborate effectively with our teammates around the world.

The person we’re looking for will:

  • Be passionate about CPI’s vision for reimagining government

  • Have excellent organisational skills and experience with balancing competing priorities

  • Have high integrity, with the ability to hold confidential information and conversations tightly

  • Have excellent interpersonal skills, including feeling confident building new relationships, and negotiating challenging conversations with directness and kindness

  • Be highly self motivated and capable of taking initiative and working autonomously

  • Have an anticipatory stance, where you’re often able to sense what people need before they even know it themselves

  • Demonstrate an empathic, curious, and humble leadership approach

  • Be comfortable with ambiguity and the complexity of our work, where anything is possible but not always known in advance

  • Be comfortable with technology and systems thinking, with an eagerness to learn and teach others

  • Feel excited about joining an international organisation and be willing to make the effort needed to build relationships and stay connected with colleagues in different time zones

  • Be comfortable working in a fast-paced environment and feel excited about the idea of working in a startup environment and with a small but growing team

  • Be committed to cultivating a culture of equity, inclusion, and belonging in the workplace

  • Be committed to exploring and experimenting with different ways of working and how to build our culture into something we are all proud of

We expect applicants for this role will generally have at least 5-8 years of work experience in people/culture or human resources, particularly in the nonprofit/social impact space. 

We are using Applied in order to help debias our hiring process and ensure that we are shortlisting candidates based on their skills, experiences, and perspectives. Your application will be anonymized for review. Although we ask for your resume or CV, it will not be looked at until further down the process. Please complete your application by January 4, 2023.

The starting salary range for this role is $89,040-$113,420 annually. CPI North America offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans for individuals and their families; 401(k) 3% employer contribution without a required employee contribution; $1,500 per year in dedicated professional development funds; generous paid leave and public holidays; paid parental leave and extended illness leave; and a year-end organization-wide closure.  We are a remote-first workplace and are open to  qualified candidates anywhere in the contiguous United States. We will consider applicants outside of the US if you are in time zones that are compatible with the US and are deeply familiar with US-based HR and nonprofit law. We anticipate this position will require approximately 10-20% domestic and international travel.

CPI is deeply invested in creating an experience of equity, inclusion, and belonging for everyone on our staff. We actively seek to recruit, develop, and retain a team of talented staff that represents diverse backgrounds, perspectives, and lived experiences.  

CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Thu 5th Jan 2023

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Thu 5th Jan 2023