Mortgage Expert

Habito

Location London
Salary Competitive Salary + Share Options + Benefits
Team Operations
  • Closing: 5:12pm, 20th Sep 2021 BST

Perks and benefits

Work from home option
Retirement benefits
Life Insurance
Professional development
Mentoring/coaching

Candidate happiness

8.80 (2731)

Job Description

We’re looking for a broker to set our customers free from mortgage hell.

At Habito, we’re transforming mortgages: making them faster and simpler for customers.

Our Mortgage Experts (that’s what we call our brokers) are at the heart of everything we do: finding customers the right mortgage, and giving them friendly advice and support the whole way.

We’re developing a new breed of brokers, fast-paced, interacting via online live chat, creating an empowering & rewarding environment. All of the manual processes that take you away from your customers are removed or automated & we’ve only just started. Want to be part of this amazing journey & help influence the brokerage of tomorrow? Then you may be for us…..

More about what you’ll do:

  • Creating a best in class advice service for all customers - you will do this by assessing customers applications and issuing high-quality recommendations efficiently keeping your customer fully informed throughout the process

  • Providing a 5-star customer experience throughout all interactions putting the customer first & empathising with purpose. 

  • Delivering a high-quality level of communication via online live chat 

  • Managing an ongoing pipeline of applications proactively, efficiently & effectively. 

  • Working closely with direct Ops colleagues and the wider Habito group to deliver the best results for the customer 

  • Adhering to quality & compliance standards

You’ll need to be:

  • CeMap qualified with +1 year of experience

  • Whole of market OR multiple lender experience. 

  • Organised & able to manage multiple cases in a fast-paced environment  

  • Flexible and happy to work shifts to maintain an excellent customer experience involving evening and weekends

    **The years of experience is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills can be demonstrated.

The benefits

  • Competitive salary and share options

  • Flexible holiday

  • Enhanced maternity & paternity leave

  • Free healthcare and life assurance

  • Career development, coaching and training

  • Contributory pension scheme

  • Cycle to Work Scheme

More about Habito

You shouldn’t have to go through hell to get a mortgage. That’s why we built Habito.

We use breakthrough technology and top tier experts to deliver the most personalised, fast and convenient way to get a mortgage today. All for free.

We don’t stop at mortgages, either. Together we’re building whole new ways of buying and owning your home. At Habito, you’ll be a vital part of that future.

We want to hear from everyone


The creative brilliance and ingenuity at Habito wouldn’t be possible without a diverse team bringing different perspectives, experience and skills together.If you feel you can do the job, we’d like to hear from you, no matter what your background.

We want to foster a culture where everybody feels included, heard, and equal – regardless of age, disability, gender, marital or parental status, race, religion or belief, sex or sexual orientation.


Habito is proud to be a certified B Corp.

Removing bias from the hiring process

Applications closed Mon 20th Sep 2021

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Mon 20th Sep 2021