Mentoring Programme Coordinator (Mentor and Safeguarding Lead)
The Diana Award
- Closing: 5:00pm, 8th Jul 2020 BST
Job Description
ABOUT US
The Diana Award is proud to be the only charity set up in memory of Diana, Princess of Wales and her belief that young people have the power to change the world. It’s a big mission but there are two things within it that we focus our charity’s efforts on – young people and change.
Throughout all of our programmes and initiatives ‘change’ for and by young people is central. We all play our part to help realise this vision and our team is diverse in its talents and roles. Day-to-day we can be found working out in the community with young people through our anti-bullying and mentoring initiatives, fundraising, managing our valued corporate partners, providing vital HR and communications support, celebrating young people in memory of Princess Diana and plenty more.
We’re not your typical organisation. From the moment that you join The Diana Award, you’re part of our family. Together, we are united by our shared belief that young people can change the world, and, by our values: passion, collaboration, integrity, ambition and unity.
THE ROLE
The The Diana Award’s Mentoring Programme works with schools to target young people (aged 11-18yrs) who are at risk of becoming NEET (Not in education or employment) and who may benefit from having a positive role model. We support these young people by collaborating with local partners and businesses who provide mentors to give them life-changing experiences and insights into the world of work.
The programme places a strong emphasis on social action; in addition to career skills training, mentors and mentees work together to develop a campaign around a social issue that affects their community. This two pronged approach prepares young people for their post-secondary future and instils a sense of active citizenship.
Your role is key to the success of our Mentoring Programme as you will be working with our inspiring corporate mentors. You will be responsible for facilitating their induction and training, supporting them on their individual journey's through the programme and ensuring relevant feedback is given for them to share with their employer.
In addition to supporting our volunteer mentors, you will also play a vital role in ensuring that all participants involved in the programme are safeguarded effectively, as Mentoring Programme Safeguarding Lead.
RESPONSIBILITIES
Volunteer Coordination
This role will be responsible for supporting mentors across Leeds, Birmingham, London and Jersey. Travel to those regions will be required for meetings and training sessions.
Coordinate all aspects of the volunteer mentor journey from attracting businesses and individuals, safe recruitment and selection (including DBS checks), training and ongoing support
Design and facilitate a high quality bespoke training programme designed for Mentors, both online and face to face
Act as a central point of contact for mentoring enquiries
Coordinate communications to corporate partners and mentors about the mentoring programme
Work with the Programme Manager and Communications Team to promote mentor opportunities across owned channels, and more widely
Work with the Impact and Evaluation Team to deliver an effective evaluation framework which captures the mentor journey/experience and the impact of the programme more widely
Develop robust volunteer policies and procedures which comply with Diana Award organisational policies, and current legislation (including risk management, health and safety, safeguarding and data protection)
Coordinate workplace visits, career days and work experience opportunities for mentees (with support from the wider Mentoring Team)
Safeguarding Officer
Act as Safeguarding Lead for the Mentoring Programme, duties and responsibilities as follows.
Mentoring Programme Safeguarding Lead
Act as the first point of contact for any safeguarding concerns for the Mentoring Programme, and in the absence of other programme leads more organisation wide, as is required
Lead on the design and review of capturing informed consent from programme participants
Ensure all safeguarding issues concerning mentees are responded to appropriately
Ensure that mentors understand our safeguarding policy and procedures and know what to do if they have concerns about a mentee’s welfare, delivered both through the training programme, and on an ongoing basis
Receive and record information from anyone who has concerns about a mentee taking part in the programme
Take the lead on responding to information that may constitute a safeguarding concern, including a concern that an adult involved in the programme may present a risk to beneficiaries
Liaise with/pass on information to and receive information from statutory agencies where required
General Safeguarding Duties
Work with fellow safeguarding officers in developing and reviewing The Diana Award’s safeguarding policies and procedures
Store and retain records according to legal requirements and The Diana Award’s safeguarding policy and procedures
Be familiar with issues relating to child protection, safeguarding and abuse, and keep up to date with new developments in this area
Attend regular training in issues relevant to safeguarding and share knowledge from that training with everyone who works or volunteers with or for children, young people and adults at risk at The Diana Award
Attend monthly safeguarding forum meetings, and other meetings as arranged
Work flexibly as may be required and carry out any other reasonable duties
PERSON SPECIFICATION
Skills
Excellent interpersonal skills, including verbal and written communication
Excellent organisational skills and attention to detail
Excellent IT skills, including MS Office Suite
Excellent public speaking and presentation skills
Ability to prioritise own workload and deal with competing demands
Ability to build relationships and work successfully with people at all levels
Ability to work independently and as part of a team
Experience/Knowledge
Experience of volunteer management (experience working with corporate volunteers is a bonus)
Knowledge and experience in safeguarding and child protection (or willingness to undertake training)
Experience of writing clear, concise and engaging policies and procedures
A proven track record in designing and delivering effective and engaging training to volunteers
Personal Attributes
Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission
Personal integrity and credibility
Resilience
A ‘can do’ attitude
Commitment to self-development
Commitment to keeping up to date with key trends/developments in the sector
Good judgement
Driven to achieve great results
Ability to work well under pressure
Energetic, flexible, willingness to work outside of ‘normal’ office hours
SAFER RECRUITMENT
The Diana Award is committed to safeguarding and promoting the welfare of all. This is a responsibility that is shared by all members of staff the successful candidate will be subject to an enhanced DBS or equivalent police check.
Removing bias from the hiring process
Applications closed Wed 8th Jul 2020
Removing bias from the hiring process
- Your application will be anonymously reviewed by our hiring team to ensure fairness
- You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review
Applications closed Wed 8th Jul 2020