Saturday Viewings Coordinator (Inigo)

The Modern House Ltd

  • Team: Sales
  • Location: London
  • Closing: 9:00am, 4th Jul 2022 BST

Job Description

Reporting to: Head of Sales Contracted 9am - 5pm Every Saturday 

Applicants must be based in London and able to work in our offices on a weekly basis.  

Inigo is an estate agency that specialises in selling exceptional historic homes across the UK. We were founded by the people behind The Modern House and aim to unlock the true value in every home we represent by telling its story, presenting magazine-quality photography, and delivering exceptional client service. 

We are looking for an impeccably organised, team-oriented person to provide administrative support to our exceptional team of Sales Advisors. The job involves booking in viewings at the best homes in the UK. Enquiries arrive by phone and email, and you will need to be adept at reacting, prioritising and providing outstanding customer care. 

You will work very closely with the rest of our committed team to set new standards in estate agency and deliver the best service for our clients, buyers and viewers. Previous experience in estate agency is not necessary, but the ability to juggle tasks and retain information under pressure is essential. 

This is a unique opportunity to become a vital member of a forward-thinking company with a reputation for innovation and excellence.   

Primary Objectives: 

  • To be the initial point of contact for all viewing requests via phone, web and email 

  • To book viewings and log feedback in to our agency CRM system 

  • To build strong rapport with clients and buyers and work closely with the advisory team to ensure we are providing impeccable customer service. 

  • To know access information and basic property information to ensure that each viewing is serviced as efficiently as possible  

  • To liaise with our network of viewings hosts and maintain relationships 

  • To maintain and organise our property key system 

The successful candidate will be: 

  • Rigorously organised and have an ability to handle pressure 

  • Ambitious and willing to play a pro-active role in a rapidly growing company 

  • A team player who prioritises the collective over the individual  

  • Enthusiastic about providing exceptional customer service   

  • Adaptable and flexible 

  • Have an interest in historic architecture and design 

Inigo is proud to provide equal opportunities to all. Every role is open to all individuals regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. 

The deadline to apply is 09:00am on Monday 4th July. 

Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You won't need a CV to apply to this job

Applications closed Mon 4th Jul 2022

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You won't need a CV to apply to this job

Applications closed Mon 4th Jul 2022