About the Centre for Public Impact
We are a global not-for-profit with a fast-growing, highly motivated team working worldwide to promote a more effective and more legitimate government. Our mission is to reimagine government so it works better for all people. Launched in 2017, our North America team has grown rapidly and has built partnerships with leading impact organizations.
We’re looking for a motivated and forward-thinking individual who’s eager to build and shape a young and growing not-for-profit by providing an outstanding level of HR and administrative support and coordination to our team.
What does the People, Culture, and Office Coordinator role involve?
Your role is an integral part of the CPI North America team. You are providing support to all our team members and helping to shape our emerging culture. You are contributing to an inspiring work environment that attracts the most talented changemakers, draws the best out of them, and equips them to drive impact in the world. Specifically, your tasks include:
People and Culture
As the eyes and ears of the team, you’ll be responsible for making sure the team is set up to succeed and assist in keeping our workplace a great place to work. Key responsibilities include:
Manage recruiting, hiring, and onboarding
Cultivate opportunities for learning and development
Establish consistent systems and processes for performance management
Schedule regular team check-ins to foster healthy communication
Manage team processes and communications
Ensure wellbeing of staff, organizing activities to build team cohesion
General office support
You’ll also provide general administrative support to the team as well as liaising with external clients and partners. The Coordinator will often serve as a first point of contact for visitors and will be an ambassador for our values and culture. You’ll be energized by tackling tough challenges in a fast-paced, service-oriented environment. Specifically, we expect you to work closely with CPI North America’s Director and our Finance & Operations Business Partner to ensure that our operational processes are set-up for success. This includes:
Administrative support in processing invoices, raising purchase orders and filing contracts
Instituting systems and processes to enable our team to work more effectively to deliver on our mission
Stepping up to manage other internal operations, as needs arise
Schedule team and leadership meetings and retreats
We are a fast-growing organization and rely on all our team members to be flexible and manage competing priorities. As such, it is possible that we will ask you to also help out with external events by providing logistics, travel and other support
How we work
CPI aims to be an inspirational workplace. We value collaboration, share power, and work in a non-hierarchal fashion. You will help shape the strategic direction of our growing organization by being a valued thought partner to our team. You must be flexible, entrepreneurially minded, collaborative, and willing to serve others.
This position is a full-time position and we are open to candidates’ suggestions about how to best structure their work week. Some remote and/or work from home is possible.
courageous - we have the courage to speak the truth, to challenge without fear and tackle the difficult questions
respectful - we respect differences, we seek to understand them and we look out for one another
optimistic - we are positive about what we and governments can do for our societies
inclusive - we are non partisan, we work together and seek ideas and solutions across the divides
Professional and personal requirements
We’re looking for someone who’s well organized and highly motivated. High attention to detail and strong written and verbal communication skills are a must, as is the ability to work smartly and use initiative to stay one step ahead of the team.
You are a people person who values authentic relationships and can cultivate a work environment that allows people to flourish and grow.
This is a trusted position working with CPI directors and managers – you will be privy to confidential information and at times called upon for advice on sensitive matters. We are looking for someone who steps up, spots opportunities to make an impact, sees where inefficiencies can be turned around and enjoys an entrepreneurial environment.
You’ll have a good working knowledge of Excel and other Microsoft Office applications. You’ll be comfortable with technology and interested in utilizing new systems and processes to support our people and enhance our operations.
Excellent interpersonal skills
Committed to confidentiality
A self starter with outstanding attention to detail
Strong verbal and written communication skills
Excellent organization and prioritization skills
Keen interest in shaping an organization’s culture
Able to spot issues and escalate them if necessary
Minimum of 3+ years experience in a related role, ideally in a start-up environment
Experience supporting a not-for-profit
Experience coordinating recruitment process
Experience in organizing learning & development sessions
Relevant HR qualification