People, Culture, and Office Coordinator, Centre for Public Impact North America

About the Centre for Public Impact

We are a global not-for-profit with a fast-growing, highly motivated team working worldwide to promote a more effective and more legitimate government. Our mission is to reimagine  government so it works better for all people. Launched in 2017, our North America team has grown rapidly and has built partnerships with leading impact organizations.

We’re looking for a motivated and forward-thinking individual who’s eager to build and shape a young and growing not-for-profit by providing an outstanding level of HR and administrative support and coordination to our team.

What does the People, Culture, and Office Coordinator role involve?

Your role is an integral part of the CPI North America team. You are providing support to all our team members and helping to shape our emerging culture. You are contributing to an inspiring work environment that attracts the most talented changemakers, draws the best out of them, and equips them to drive impact in the world. Specifically, your tasks include:

People and Culture

As the eyes and ears of the team, you’ll be responsible for making sure the team is set up to succeed and assist in keeping our workplace a great place to work. Key responsibilities include:

  • Manage recruiting, hiring, and onboarding

  • Cultivate opportunities for learning and development

  • Establish consistent systems and processes for performance management

  • Schedule regular team check-ins to foster healthy communication  

  • Manage team processes and communications

  • Ensure wellbeing of staff, organizing activities to build team cohesion 

General office support

You’ll also provide general administrative support to the team as well as liaising with external clients and partners. The Coordinator will often serve as a first point of contact for visitors and will be an ambassador for our values and culture. You’ll be energized by tackling tough challenges in a fast-paced, service-oriented environment. Specifically, we expect you to work closely with CPI North America’s Director and our Finance & Operations Business Partner to ensure that our operational processes are set-up for success. This includes:

  • Administrative support in processing invoices, raising purchase orders and filing contracts

  • Instituting systems and processes to enable our team to work more effectively to deliver on our mission

  • Stepping up to manage other internal operations, as needs arise

  • Schedule team and leadership meetings and retreats

We are a fast-growing organization and rely on all our team members to be flexible and manage competing priorities. As such, it is possible that we will ask you to also help out with external events by providing logistics, travel and other support 

How we work

CPI aims to be an inspirational workplace. We value collaboration, share power, and work in a non-hierarchal fashion. You will help shape the strategic direction of our growing organization by being a valued thought partner to our team. You must be flexible, entrepreneurially minded, collaborative, and willing to serve others. 

This position is a full-time position and we are open to candidates’ suggestions about how to best structure their work week. Some remote and/or work from home is possible.

Our values

We are…

courageous - we have the courage to speak the truth, to challenge without fear and tackle the difficult questions

respectful - we respect differences, we seek to understand them and we look out for one another

optimistic - we are positive about what we and governments can do for our societies

inclusive - we are non partisan, we work together and seek ideas and solutions across the divides

Professional and personal requirements 

We’re looking for someone who’s well organized and highly motivated. High attention to detail and strong written and verbal communication skills are a must, as is the ability to work smartly and use initiative to stay one step ahead of the team.

You are a people person who values authentic relationships and can cultivate a work environment that allows people to flourish and grow.

This is a trusted position working with CPI directors and managers – you will be privy to confidential information and at times called upon for advice on sensitive matters. We are looking for someone who steps up, spots opportunities to make an impact, sees where inefficiencies can be turned around and enjoys an entrepreneurial environment.

You’ll have a good working knowledge of Excel and other Microsoft Office applications. You’ll be comfortable with technology and interested in utilizing new systems and processes to support our people and enhance our operations.


  • Excellent interpersonal skills

  • Committed to confidentiality

  • A self starter with outstanding attention to detail

  • Strong verbal and written communication skills

  • Excellent organization and prioritization skills

  • Keen interest in shaping an organization’s culture

  • Able to spot issues and escalate them if necessary



  • Minimum of 3+ years experience in a related role, ideally in a start-up environment

  • Experience supporting a not-for-profit

  • Experience coordinating recruitment process

  • Experience in organizing learning & development sessions

  • Relevant HR qualification

Role posted - 2020-03-10T16:27:00Z 12:27pm, 10th Mar 2020 EDT