Project Coordinator (Australia)

The Behavioural Insights Team

Location Sydney, Australia
Salary AUD$70,000 - $80,000
Team BIT Australia
  • Closing: 11:59pm, 7th Nov 2021 AEDT

Job Description

Salary: AUD$70,000 - $80,000

Job type: Full time permanent 

Location: Sydney preferred. Currently working from home under COVID restrictions, and flexible/hybrid work arrangements are available going forward. 

Are you an organised go-getter with keen attention to detail who’s looking for a new challenge? Are you keen to join a successful and growing team, and support a social impact business to reach its full potential? If so, this might be the role for you! 

We’re looking for a Project Coordinator in our Sydney team to effectively support our client facing projects, by being across all the behind-the-scenes internal aspects of our business and operations. In this role, you’ll have the opportunity to apply and grow your skills across our Growth, Operations and Finance business functions, and will be responsible for a diverse range of administrative and coordination tasks across the lifecycle of our projects. 

So who are we? We are The Behavioural Insights Team (BIT), a world-leading global consulting organisation and the world’s first ‘Nudge Unit’. We’re on the lookout for our next Associate Advisor to join our Australian team and support our portfolio of work. 

We are committed to creating an inclusive workplace and building a diverse workforce. We strongly encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQI+ people, and people with a disability.

About you

If you’re excited by the idea of working for a social purpose-driven organisation and supporting a team to deliver social impact, love being across the details of things and keeping things running smoothly, and enjoy working closely with a broad range of people, then you’re the person we’re looking for. 

This role provides critical administrative and coordination support to our Project and Bid Leads. It would suit someone with 2-5 years of previous administrative and/or project coordination experience, preferably with some financial experience, or experience in a small business/professional services firm. We’re looking for someone who understands what we do, shares our values, and is keen to learn and develop their expertise.

What you’ll need

To be a standout Project Coordinator with BIT, you’ll need: 

  • To be able to work across multiple focus areas and manage competing priorities effectively — you’ll be involved in many different projects at different stages, so you’ll need to prioritise and manage your workload. 

  • To be detail oriented — you’re organised and passionate about getting the details right. 

  • To have a collaborative and flexible approach to teamwork — you’ll be working closely with staff across all levels and need to be able to build and manage these relationships.

  • To be self-motivated and able to work autonomously to deliver your work.

  • Strong communication and interpersonal skills — you can communicate with all team members in a responsive, friendly and solutions-focused way. 

  • To be able to meet deadlines and work under pressure — you’ll need strong organisation and time management skills.

  • To be curious about finding and solving problems — you care about every part of the business being run as well as it can be. 

  • The ability to learn and comprehend new material and information quickly and efficiently — you’ll be constantly learning new things and stretching yourself! 

  • Strong IT skills and ability to apply these across a range of platforms, including Office Suite or G Suite.

  • 2-5 years of administration experience, preferably (but not necessarily) in a small business or consulting or professional services firm, with experience tracking and managing project budgets or other business financials. 

What you’ll be doing

As our Project Coordinator, you’ll be responsible for coordinating a diverse range of administrative tasks across the project life cycle, which means no two days are the same. You’ll be providing bid coordination (40%), internal project coordination (40%), and project delivery support (20%). This is an internal-facing role where you are the “behind the scenes” support to our Consultants — you will know and understand all our internal systems and processes, and guide Project Managers through them, to ensure projects are delivered on time and on budget. Some of your key areas of responsibility include: 

  • Coordinating proposal development activities, including responses to bids/tenders to ensure a systematic and consistent approach, working closely with the Growth & Strategy Officer and Head of Operations to follow and improve processes.

  • Supporting the development of budgets for new bids, and maintaining cost calculators and rate cards. 

  • Tracking the progress of projects throughout their life cycle in our project management software — entering projects into the pipeline, initiating project set up and contracting, responding to changes in staff availability or project scope, and capturing feedback & lessons learnt from projects when they finish.

  • Ensuring projects and bids are properly staffed (resourced), monitoring and reporting on team resourcing and utilisation, and escalating to the Head of Operations if team members are over-resourced. 

  • Working closely with project leads to help manage project budgets and ensure they are on track for delivery. 

  • Assisting the team with project delivery tasks (for example, scheduling interviews, undertaking data entry, or taking notes) as required.

Why work for BIT

  • While we work in a fast-paced field, we provide a supportive environment with a welcoming and friendly team, where you’ll learn and grow with on-the-job training — our people are our best asset! 

  • We encourage flexible working and have a culture which enables this. This includes flexible start and finish times, and an IT set up which allows for easy working-from-home options. We are also willing to consider part time or a job sharing arrangement.

  • We offer a range of benefits, including a health and wellbeing allowance, Employee Assistance Program and other wellbeing services, a phone allowance, and a generous paid parental leave policy. 

How to apply 

Does this sound like you? Fantastic! We’d love to hear from you.

We use a platform called Applied to reduce bias in our recruitment, so that we can find the best person for the job — regardless of their background — by assessing role-related skills. You’ll need to answer a few work-based questions, which will be anonymously marked by our team. Our selection is based on performance in these questions, rather than on CVs. Candidates with top scoring answers will be invited to the next round. We don’t see CVs until the interview round. 

Applications open: Monday 17 October
Applications close: 11:59 PM Sunday 7 November

Application notes 

The application process has 3 stages: 

1. An online application and test (17 October - 7 November)

2. A first interview and practical task (week commencing 15 November)

3. A second interview (week commencing 22 November)

Only applicants successful at each stage will progress to the next stage. Further information about each stage will be provided if you progress to that stage. Due to the volume of applications we receive we may not be able to provide personalised feedback, but aim to do so for candidates who make it through to the final round(s). 

You must have the right to work in Australia. Unfortunately we cannot sponsor visas.

The Behavioural Insights Team is committed to a policy of Equal Employment Opportunity and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. 

Some of the personal data you provide to Applied when you apply for a role with The Behavioural Insights Team will be passed on to The Behavioural Insights Team for the purposes of (a) reviewing your application; (b) inviting you for interview; and/or (c) offering you a job and getting you set up as an employee/contractor. For full details on how BIT collects and uses your personal data please visit our global recruitment and privacy notice

If your application is not successful, any personal data provided to us by Applied (including any personal data relating to equal opportunities monitoring as set out above) will be retained by The Behavioural Insights Team for no longer than 6 months after the application deadline has passed (other than in exceptional circumstances where we may need to retain your personal data for longer), at which point your personal data will be securely deleted. We only keep your information for that period in order to allow us to comply with relevant legal obligations.

Removing bias from the hiring process

Applications closed Sun 7th Nov 2021

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Sun 7th Nov 2021