ROLE OUTLINE

Ensuring the delivery of vision of The Trussell Trust to end hunger in the UK by: Delivering support and services to Trussell Trust food banks and other organisations through individual meetings, Quality Assurance and development visits, regional clusters and training sessions and national conferences.

Responsibilities

● Assist food banks to develop their offering to clients by providing advice and support through new initiatives and partnerships.

● Ensure the Trussell Trust model is operating to a high standard in food banks and their centres by:  building and maintaining relationships, training and upskilling Project Managers and volunteers; supporting food banks to problem solve and respond to crises; communicating with governing charities and encouraging robust governance practices; and provide appropriate support and advice as required.

●  Undertake annual Quality Assurance/development visits, produce accompanying reports and support food banks to deliver the required outcomes.

●  Act as first point of contact in assisting food banks to deal with complaints and other significant issues.

● Organise and chair regional training, clusters or events to promote co-operation and sharing of good practice.

●      Contribute to the development and promotion of national food bank initiatives and support food banks with grant application processes, as required.

●      Develop positive regional relationships with cross-sector groups (including poverty forums), politicians, external agencies and media organisations as required to promote The Trussell Trust’s mission and vision.

●      Maintain regular reports and administrative documents and update systems as required.

●      Participate in regular 1:1s and annual reviews, contributing to the identification of objectives and targets, and monitoring of progress towards them.

●      Actively contribute to a culture of innovation, resourcefulness and best practice to make the best use of time and skills in the team.

●      Promote collaborative and flexible working across the team and the wider Trust.

 The Trussell Trust is a charity founded on Christian principles which works to end the need for food banks in the UK. We all subscribe to the same values of dignity, justice, compassion and community, and hope that new team members will too, irrespective of belief or background.