Please read the full job pack [PDF] which includes the accountabilities and person specification for the role.

Unlocked needs to be exceptionally high performing because the work we do is both extremely challenging and massively urgent. We need our organisation, systems and people to be brilliant, and to be supported brilliantly, in order to make this happen. The COO is central in setting this vision and making it a reality within the charity.

The COO works closely with the CEO. Responsibilities include oversight of HR, finance, risk, governance, premises and IT. Additionally, the COO works with the CEO to drive internal priorities, strategy and culture across the whole organisation.

The COO will be the main point of contact for performance systems and financial oversight. They will manage organisational performance, governance, finance, human resources, contracts, compliance, and evaluation, and will not only be focused on our back office function which enables all other teams to do their work, but also on how we can drive better outcomes and impact across the whole organisation.

Our ideal candidate will be excited to continue developing the organisation so that it is truly excellent and redefines what it is possible to achieve. We don’t believe you need particular qualifications or chartered memberships to be great at this role: the way you think and solve problems, and what you can achieve is far more important.

This opportunity is a fixed-term maternity cover for 12 months and may be an ideal secondment or development opportunity for a senior leader.