The NOLS Wilderness Medicine Logistics Coordinator works as the main logistical support to NOLS Wilderness Medicine faculty. The Logistics Coordinator is an integral member of the Wilderness Medicine Staffing Team and ensures a smooth experience from home to course and back for Wilderness Medicine instructional staff.

Key Logistical Points:

Location: NOLS HQ Lander, WY or Remote in select locations

Application Deadline: Open until filled.

Start Date: Two weeks after accepted offer.

Benefits: This position is eligible for Health Insurance, Dental Insurance, Vision Insurance, Flexible Spending account, Life Insurance, Accidental Death and Dismemberment Insurance, Long Term Disability, Employee Assistance Program, Paid Time off, 403(b), 403(b) contribution, and more.)

Questions: Please contact peopleteam@nols.edu

What does a Logistics Coordinator do?

The Logistics Coordinator position works as part of our Staffing Team. It’s a dynamic job where everyday can give you the chance to do something new and different but the main activities and roles you’ll find yourself doing are:

• Supporting Wilderness Medicine faculty with course travel & logistics. This task involves booking flights, arranging ground transportation, and coordinating accommodations across multiple platforms, sponsor contacts, and automated systems and databases.

• Resolving logistical issues and problems that may arise before/during/after courses in real time.

• Working daily with a part-time pool of over 300 instructors in coordinating their travel and assisting them with reimbursement guidelines. 

• Attending weekly department meetings to understand travel needs, ensuring efficient and cost effective travel itineraries. 

• Working with NOLS Wilderness Medicine Program Team to process payroll and reimbursements for instructors.

• Providing logistical support for the annual Wilderness Medicine Staff Meeting (when held in person).

• Participating on committees and special projects as assigned and needed. 

• Fostering a positive and inclusive work culture of belonging for all employees through team-building activities.

• You will function as an indispensable member of the Wilderness Medicine Staffing Team and a point person for all things related to instructor travel. 

• Assess travel related finance systems, processes, and reimbursement policies for improvements with a keen eye for best practices, inclusive processes, and organizational efficiencies. 

• Working with NOLS Wilderness Medicine Program Team to process payroll and reimbursements for instructors.

• Providing logistical support for the annual Wilderness Medicine Staff Meeting (when held in person).

• Participating on committees and special projects as assigned and needed. 

• Fostering a positive and inclusive work culture of belonging for all employees through team-building activities.

• You will function as an indispensable member of the Wilderness Medicine Staffing Team and a point person for all things related to instructor travel. 

• Assess travel related finance systems, processes, and reimbursement policies for improvements with a keen eye for best practices, inclusive processes, and organizational efficiencies.

  Please note this list is not inclusive of all duties and responsibilities, but rather covers the more frequent tasks of the role. At the end of the day, through all of the above, the Logistics Coordinator is a major and integral component to the overall success of the Wilderness Medicine program.

What makes a great Logistics Coordinator at NOLS? 

While we are looking for candidates with the skills listed below, we expect to provide training and development support in some of the areas. You are or have the following:

• Creative problem solver who loves to adapt to changing demands.

• Keen sense of customer service with the ability to adapt your approach to meet a variety of diverse audiences.

• Eagerness to learn about the NOLS, the Wilderness Medicine department, and our mission.

• Systems oriented thinking process, and high level of attention to detail and organization.

• Ability to work independently while maintaining the ability to work collaboratively within a tight team environment.

• Excitement with booking travel, managing changes, and working with 

Minimum Qualifications:

• 1 year of customer service experience

• Mid-level technological proficiency; ideally with experience working with Mac, Google, and Microsoft systems.

In your first 6 months, you will: 

• Understand the primary responsibilities of the role.

• Learn the necessary tools, software, and database capabilities.

• Develop a solid understanding of the company's culture, values, and goals.

• Establish a great working relationship with the outgoing Logistics Coordinator and all other Staffing Team members.

• Meet or exceed expectations on assigned tasks and projects.

• Develop independent problem-solving and decision-making abilities.

Who are we and what can we offer you?

NOLS is a nonprofit global wilderness school that seeks to help people step forward boldly as a leader. We believe that anyone can be a leader; it is our role to provide the environment and training to help people discover their full potential. We do that in classrooms close to home and in remote wilderness areas around the world. We are an organization with heart, expertise, and wildness, and these qualities help us support powerful, authentic experiences.

NOLS really is a great place to work:

• We have locations in seven U.S. states, and six countries; and courses in all 50 U.S. states and over 10 countries.

• All employees can benefit of free outdoor equipment "Rental" at our various locations

• We have fantastic employee discounts on top outdoor gear brands

• We offer discounts on NOLS courses for you and your family

• Wellness Time for all employees

• Employee Assistance Program: Access to counselors that are available 24/7 to assist employees with work-life balance concerns.

Next steps

At NOLS we use the Applied platform for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using your resume alone, we'll be asking you to answer questions to test skills needed for the role. The responses are then anonymized, and reviewed in a random order by members of our team. 

The Applied platform also asks some demographic questions before you start your application. We at NOLS never see the responses to these demographic questions with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.

All you need to do is start the process by clicking on the button at the top right. 

Additional Information

NOLS currently can support remote employees with legal working rights in the following locations: Canada, provinces: British Columbia, and Ontario; Chile; India; Mexico; New Zealand; the US, states: Alaska, Arizona, California, Colorado, Connecticut, Idaho, Maine, Minnesota, Montana, New Mexico, New York, North Carolina, Utah, Washington, and Wyoming.

• A criminal background check is required from all NOLS employees.

• NOLS participates in E-verify for U.S. employees, Certificado de Antecedentes for Chilean or Mexican employees, and other relevant employment verification systems based on location.

• Current NOLS employees please note it is NOLS policy to conduct an internal reference check with human resources and/or your current supervisor as part of the reference check process. If you have any questions or concerns about this process please contact peopleteam@nols.edu.

NOLS does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetics information, disability unrelated to job or admission requirements, or status as a protected veteran. The school’s nondiscrimination policy applies to all phases of its employment process, its admission and financial aid programs, and to all other aspects of its educational programs and activities. Retaliation directed to any person who pursues a discrimination complaint or grievance, participates in a discrimination investigation, or otherwise opposes unlawful discrimination is prohibited.

NOLS values community and fosters a sense of belonging for our employees and applicants. We are committed to providing reasonable accommodations in the workplace because they embody these values, as well as our operating principle of promoting a positive, safe, and learning environment. Reasonable accommodations may be requested for disability; limitations related to pregnancy, childbirth, or a related medical condition; religion; and domestic violence, sexual assault, stalking, or harassment. Reasonable accommodations may be requested at any point of the employment process, including during recruitment. Please email peopleteam@nols.edu with your request.