Lead Product Designer

This Place

  • Team: Design
  • Location: London
  • Closing: 2:55pm, 3rd Sep 2021 BST

Job Description

This Place are a digital agency here to help brands move fast to navigate turbulent times. We do that by solving digital problems that stand in the way of driving profit and long term growth. Inspired by purpose as much as profit, we design websites, apps and digital services used by millions of people daily. 

Our process blends business consulting and digital design to balance customer needs with commercial goals and make sure our client's businesses are adaptable to change. It’s grounded in data at every step and empowers teams to envision bold new customer experiences. 

We’re a small team of carefully curated experts across the globe, focused on results, we come from retail, strategy, design, and technology backgrounds in large enterprises and are united by our passion to use digital to improve people’s lives, make better businesses and leave a lasting impact on the world. We’re part agency, part consultancy, a true partner. 

Join us and you’ll work on complex problems that drive you to learn and grow quickly; be empowered to make an impact; help us drive greater diversity & inclusion across the industry, and become part of a tight-knit team who love coming to work every day. 

The Role of Lead Product Designer:

As we continue to grow our business, we are on the hunt for a focused, self-starting person to take on a key role in our UK Design practice supporting our global client base across a variety of strategic design projects. 

Reporting to the Associate Experience Design Director, the Lead Designer is responsible for owning and facilitating projects from beginning to end for key client engagements and working closely with multi-disciplinary teams.

Key responsibilities will include: 

  • Producing end-to-end, multi-channel customer experiences

  • Working with and collaborating with clients

  • Designing and facilitating immersive client workshops

  • Defining strategic experience visions & principles

  • Undertaking quantitative and qualitative UX research studies

  • Analysing and drawing insights and meaningful conclusions from this research 

  • Conceiving, developing, and testing concepts

  • Designing interfaces and experiences with the latest Prototyping, UI, and UX tools

  • Working with, validating, and building design systems and libraries

  • Mentoring and guiding junior team members

Requirements for the role:

  • Strong visual, written and personal presentational skills

  • Ability to work solo as well as part of a multidisciplinary team

  • Experience in end-to-end product design from Discovery/research through to hi-fidelity designs and delivery

  • Extensive experience with design thinking or other relevant design methodologies

  • Extensive experience delivering a range of product and design outputs (e.g. primary/secondary research, creation of service blueprints, journey maps, persona, wireframing, prototyping, user flows, heuristic evaluation, usability testing etc.)

  • Expertise with design tools, such as Sketch, Figma, ProtoPie, etc.

  • Expertise designing and facilitating workshops

  • Ability to think strategically

  • Ability to apply a range of research and testing techniques

  • Experience guiding and mentoring junior team members

  • Ability to travel as required (minimal)

 Nice to have but not essential:

  • Motion design experience i.e. After Effects

  • Proven experience in designing and delivering enterprise-scale digital products and services

Benefits:

  • Balance - A flexible and balanced working policy

  • Community - A relaxed, creative and dog-friendly office in the heart of Shoreditch; summer and winter team conferences; regular team-wide get-togethers 

  • Wellbeing - Cycle to work scheme; free access to mental health services; regular company-wide surveys

  • Community - Regular opportunities to give back to worthy causes, through mentoring, social impact programmes and other volunteering initiatives

  • Development - individual and team training budgets

  • Reward - Shares allocated under the This Place annual scheme

  • Time off - 25 days holiday in addition to bank holidays 

  • Security - Company pension with 4% employer contribution


This is a pivotal role in the development of This Place and our continuing success and one which will provide an opportunity for continued growth. 

Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Fri 3rd Sep 2021

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application