Reports To:  Director of Standards of Excellence

Exempt Status:  Salaried, Exempt

Salary: 61K-69K annually

Commitment Type:  Full-Time, On-Going

Base of Operations:  Austin, Texas

PHILOSOPHY

CACTX is committed to a future where all children are free from abuse and we are actively working to end child sexual abuse for every child through collaborative, high-impact efforts with Texas children’s advocacy centers and strategic partners. CACTX has become a national leader in providing best-practice, evidence-based services to children impacted by abuse, serving nearly 1 million children statewide, through a statewide network of children’s advocacy centers. We have recently scaled our vision to eradicate child sexual abuse and are growing our team to support this vision.

At the core of what makes the work of CACTX possible, is the skilled talent that embodies the organization’s guiding principles and applies their unique strengths to achieving results. We believe for CACTX to be a great organization that is built to last, every staff member must be positioned and supported to achieve their full potential.

DESCRIPTION:

Under the supervision of the Director of Standards of Excellence, the Data Manager provides project management and user support for the statewide case management system in furtherance of the organization’s vision to Eradicate Child Sexual Abuse in Texas.

ESSENTIAL JOB FUNCTIONS:

Statewide Case Management System:

• Executes tasks and operating plans that align with strategic goals for the statewide case management system.

• Provide support for statewide case management system

• Administration- serves as system administrator making needed changes and providing oversight of user interface.

• Development- participates in development scoping, project management, testing and implementation of new functionality within system.

• User Support- serves as first point of contact for users for system technical support and assistance.

• Training- creates, maintains, and delivers written, recorded and live training for users.

• Reports- serves as primary point of contact for quarterly statistical report (QSR), VOCA, and other organizational report aggregation.

• Quality assurance- performs quality assurance monitoring and activities related to the case management system.

• Coordinates data collection and reporting priorities with other areas of the organization including strategy development and evaluation, grants administration, and advancement.

REQUIRED QUALIFICATIONS:

• A Bachelor’s degree in a related field is preferred with more than 3 years of experience using/supporting a case management system. Years of relevant experience may be substituted for formal education.

• Skill in communicating effectively, both in writing and verbally.

• Strong organizational and interpersonal skills. Skill in working and connecting with a diverse group of colleagues and partners.

• Microsoft Office skills- advanced knowledge of Microsoft Excel and Access preferred.

• Ability to oversee and manage multiple projects simultaneously, work independently under tight deadlines, prioritize responsibilities, and identify and resolve conflicts in a timely and appropriate manner.

• Candidates must reside in Texas and have reliable transportation with the ability to travel to Austin, TX as needed as well as to local centers across the state. We have invested in technology, facilities, and infrastructure to allow staff to have the flexibility to work remotely but also have a collaborative physical office space that fosters connectivity.

• Must have reliable and effective internet connectivity to fulfill job duties remotely.

MINIMUM PERSONAL REQUIREMENTS:

• Cultivate an environment of trust and embody the values of mindfulness, quality, adaptability, collaboration, and accountability.

Office Location: 1501 West Anderson Lane, Building B-1, Austin, Texas 78757.

CACTX is an equal opportunity employer. All applications will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender, identity, national origin, veteran, or disability status.