Director - Solution Quality & Interim CDP Lead

Anthesis

  • Salary: $145,000 - $165,000 US
  • Closing: This role has no specific closing date.

Job Description

Anthesis is the Sustainability Activator!

We seek to make a significant contribution to a world which is more resilient and productive and are committed to the importance of this ‘decisive decade’. We do this by working with cities, companies, and other organisations to drive sustainable performance. We develop financially driven sustainability strategies, underpinned by technical expertise and delivered by innovative collaborative teams across the world. Our company combines the deep expertise of boutiques with the reach of big professional services groups, bringing the commercial and operational capabilities it takes to deliver real change.

 

Our company brings together the largest dedicated group of sustainability experts in the world, with over 700 experts working across our offices in the U.S., Canada, Colombia, the UK, Ireland, Italy, Germany, Sweden, Spain, Andorra, Finland, France, Brazil, China, the Philippines and the Middle East. Our culture is founded on the empowerment of great people, working in agile teams, in a high-ownership, high-accountability environment. We are proud of what we have achieved so far with Anthesis, but we know we have a duty and an opportunity to contribute much more.

 

This is a great opportunity to play a leading role in a dynamic, rapidly growing, global business specialising in sustainability services and solutions, founded on the belief that sustainable business practices are at the heart of long-term commercial success.

As an equal opportunities’ employer, we value diversity in our workforce and make our decisions based on skills and experience – the only thing that differentiates you is your talent and the value you bring. We understand that diverse ideas breed extraordinary results by inspiring our thinking, challenging our solutions and enhancing our culture. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Role Objectives

The Solutions Quality & Interim CDP leader will be responsible for driving the quality management agenda across Anthesis’ solutions and services, including developing and implementing a Quality Management Strategy focused on customer excellence, business process optimization, capacity building and digitization. The successful execution of this role will improve client outcomes and project profitability. As needed, the successful candidate will also provide interim leadership for key service offerings (initially CDP) and support succession planning for on-going service-line leadership.

Key Responsibilities

  • Develop and implement a quality management strategy for Anthesis North America that meets the objective of delivering client excellence through the quality and impact of service delivery and client outcomes.

  • Work with solution and service leaders, and client managers to enhance the impact and profitability of their work by helping them rigorously frame client needs and outcomes, applying Anthesis’ Activator Agenda, improving business processes, and leveraging technology (where appropriate).

  • Provide interim service leadership to the CDP reporting team, while building capacity through quality improvements, digitization, mentoring of service-line staff and recruitment (as needed).  This interim leadership role may subsequently be required in other key services areas including, but not limited to ESG stakeholder inquiries, GHG inventory, Scope 3 and Circularity implementation strategies and other strategic and technical services.

  • Client delivery– to remain close to client and market needs, the role would include a goal of 40% billability to client projects.  This would generally be in a senior advisory capacity to client and project teams focused on key high value activities, such as definition of client needs, project planning and directing execution of tasks.   

  • CDP specific responsibilities:

    • Evaluate the way Anthesis manages and delivers CDP reporting services to clients and introduce process improvements and digitization (if needed) to ensure timeliness, completeness, and quality of deliverables, while also improving project profitability.

    • Provide oversight, mentoring and coaching to the CDP reporting managers and CDP delivery team

  • Train CDP project teams, Emerging Talent Collective members and other new joiners (as appropriate) on the CDP services.

  • Building awareness and capacity in project delivery teams and business leaders on matters related to quality.

Key Requirements

·       Leader and subject matter expert in sustainability and climate change with experience engaging customers, employees, suppliers, and other key stakeholders across corporate value chains

·       Track record of implementing business process and service quality improvements and achieving high-impact outcomes

·       Experienced in business process mapping, and development of specifications and business cases for digitizing services

·       Implementing approaches that facilitate ongoing continuous improvements over time

·       Experienced working effectively at all levels of an organization, from executive and senior business leaders, through to junior team members and recent graduates

·       Experienced in quality management systems and techniques to structure workflows, projects, and programs (e.g., QMS ISO 9001, six sigma, Kanban, Scrum or Agile management systems or equivalent)

·       Effective time management and organizational skills with an ability to work in a dynamic, fast moving and changing work environment  

·       Strong communication skills to engage staff and embed a quality culture across the business

·       Able to lead and work in virtual teams across different time zones 

·       10+ years’ experience in corporate or consultancy setting

Key Competencies & Values

·       Motivated by delighting customers and delivering excellence

·       Curious, globally minded, and passionate about driving change

·       Loves teaching and mentoring

·       Critical thinker that looks for root causes and opportunities for system change

·       Detail-oriented, well organized, with effective prioritization skills

·       Happy working independently and in teams

·       Proactive and self-driven  

·       Excited to be part of an ambitious high growth sustainability services business

Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application