Ensuring the delivery of vision of the Trussell Trust (TT) to end hunger in the UK by: Delivering assistance and services to the foodbanks and other organisations through individual meetings, Quality Assurance and development visits, regional clusters and training sessions and national conferences.
Assist foodbanks to develop their offering to clients by providing advice and assist through new initiatives and partnerships.
Ensure the TT model is operating to a high standard in foodbanks and their centres by: building and maintaining relationships, training and upskilling Project Managers and volunteers; assisting food banks to problem solve and react to crises; liaise with governing charities and encouraging robust governance practices; and provide appropriate assistance and advice as required.
Undertake annual Quality Assurance/development visits, produce accompanying reports and aid foodbanks to deliver the required outcomes.
Act as first point of contact in assisting foodbanks to deal with complaints and other significant issues.
Organise and chair regional training, clusters or events to promote team working, and of good practices.
Contribute to the development and promotion of national foodbank initiatives and assist foodbanks with grant application processes, as required.
Develop positive regional relationships with cross-sector groups (including poverty forums), politicians, external agencies and media organisations as required to promote The TT’s mission and vision.
Maintain regular reports and administrative documents and update systems as required.
Participate in regular 1:1s and annual reviews, contributing to the identification of objectives and targets, and monitoring of progress towards them.
Actively contribute to a culture of innovation, resourcefulness and best practice to make the best use of time and skills in the team.
Promote team working and flexible working across the team.