Junior Quality Assurance Officer

Habito

Location London
Salary Competitive Salary + Share Options + Benefits
Team Operations
  • Closing: 6:01pm, 8th Sep 2021 BST

Perks and benefits

Work from home option
Retirement benefits
Life Insurance
Professional development
Mentoring/coaching

Candidate happiness

8.80 (2731)

Job Description

We’re looking for a detail-orientated Junior Quality Assurance Officer

At Habito, we’re transforming mortgages: making them faster and simpler for customers.

Our Junior QA Officer will be part of the Operations team and is responsible for assessing our customer mortgage journeys to ensure that we provide the most suitable advice to our customers.

You will undertake quality assurance as part of the first line of defence in line with Habito’s and the approved FCA guidelines. Want to be part of this amazing journey & help influence the brokerage of tomorrow? Then you may be for us…..

More about what you’ll do:

  • Evaluating mortgage journeys in line with Habito policy and external regulations to ensure good customer outcomes.

  • Analysing customer applications and carrying out robust file reviews for advice and file quality

  • Providing technical advice and guidance to our Mortgage Expert and Case Management teams

  • Delivering feedback on file and advice quality 

  • Reporting on quality assurance outputs to the Quality Assurance Officer 

  • Working closely with compliance to support the ongoing compliance monitoring programme

The benefits

  • Competitive salary and share options

  • Flexible holiday

  • Enhanced maternity & paternity leave

  • Free healthcare and life assurance

  • Career development, coaching and training

  • Contributory pension scheme

  • Cycle to Work Scheme

More about Habito

You shouldn’t have to go through hell to get a mortgage. That’s why we built Habito.

We use breakthrough technology and top tier experts to deliver the most personalised, fast and convenient way to get a mortgage today. All for free.

We don’t stop at mortgages, either. Together we’re building whole new ways of buying and owning your home. At Habito, you’ll be a vital part of that future.

We want to hear from everyone

The creative brilliance and ingenuity at Habito wouldn’t be possible without a diverse team bringing different perspectives, experience and skills together.If you feel you can do the job, we’d like to hear from you, no matter what your background.

We want to foster a culture where everybody feels included, heard, and equal – regardless of age, disability, gender, marital or parental status, race, religion or belief, sex or sexual orientation.


Habito is proud to be a certified B Corp.

Removing bias from the hiring process

Applications closed Wed 8th Sep 2021

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Wed 8th Sep 2021