Research & Comms Administrator

Action for Pulmonary Fibrosis

  • Team: Research and Comms
  • Grade: Administrator
  • Salary: £21,000-£23,000
  • Location: Remote with occasional visits to our Peterborough office. Hybrid working options available.
  • Closing: 10:00am, 30th Sep 2022 BST

Job Description

Research & Comms Administrator


Action for Pulmonary Fibrosis is an equal opportunities employer and welcomes applications from all candidates irrespective of race, age, gender, sex, gender identity, sexual orientation, religion or belief, or marital or civil partnership status.

Purpose of the role:

Our vision is to find a cure for pulmonary fibrosis and enable everyone affected by the disease to have a better future.

This role will support the Research and Comms teams with administrative duties to enable the teams fulfil their vital work in supporting people effectively and achieve the charity objectives.

Key stakeholders:

·         Staff at APF

·         Patients and family members

Reports to:        Research Manager & Digital Comms Manager

Main Duties:

All duties must be completed accurately and in a timely manner, meeting exact deadlines to maintain a high standard of day-to-day operational service.

Research (45%):

Provide admin support which enables us to work with researchers and our community to change the lives of people affected by pulmonary fibrosis.

·         Directly funded research: support the promotion of APF funded research grant opportunities (Studentships, Fellowships and Conferences), administration of the application process, and administration related to Research Review Panel meetings

·         Shaping future research: support for patient and public involvement and engagement projects with our volunteers and researchers by organising meetings/events, the payment of invoices and participant reimbursements, and the preparation of volunteer materials.

·         Taking part in research: liaise with researchers, academic and commercial organisations to collate and maintain up to date information for our clinical trials database.

Communications (45%):

Work with the communications teams in:

·         Supporting with creating social media posts from the calendar and scheduling posts (using Canva and writing copy)

·         Helping to respond to all comments on social media platforms

·         Adding new projects/updates on the Comms Planner to keep it accurate and up to date

·         Helping with the administration of virtual events

·         Making updates to the APF website

·         Changing the featured items/slider on the homepage regularly to ensure it is accurate and reflects our current projects/news

·         Managing our Resource Space image library

·         Writing an internal comms email for all staff once a month

·         Photographing stock and uploading images for the APF Store

General (10%):

·         Act as a telephone point of contact for APF, including enquiries that may be emotive; assessing the nature of the enquiry and referring to relevant team member promptly

·         Help with scheduling and planning around key projects.

·         Running mailing lists and supporting with mailings e.g., via APF’s CRM (eTapestry) or Mailchimp mailings

·         Data entry, analysis, collation, data transfer, CRM upkeep, running reports and updating mailing lists. Training will be given

·         Surveys – drafting, setting up online, mailing, collating feedback

Person Specification

In your application for the role, please provide details of your experience against the selection criteria set out in part one below.

You do not need to have experience in every area, and you may have skills not listed here that you feel would be valuable to fulfil the role.  We would love to hear what makes you an exceptional candidate.

Part one: knowledge and experience

·         Administration level 3 qualification and/or previous experience of office administration

·         Experience of using databases (we use E-Tapestry for which full training will be given) to record and monitor data

·         Experience of supporting multiple teams; particularly managing competing deadlines and priorities; able to prioritise and plan ahead

·         Able to develop and maintain successful partnerships and build strong external relationships, particularly with suppliers

·         Experience of being a first point of contact via phone, email and web (including social media) – proficient and reliable

·         Experience of updating websites desirable

Part two: skills and working style

·         Effective interpersonal skills. Able to get on with a broad range of people; build trust and rapport; a real team player

·         Excellent ICT skills including word processing, spreadsheet analysis, presentations, including Microsoft Office

·         Skilled at developing and maintaining a broad range of documentation

·         Excellent written and verbal communication skills; clear and concise

·         A high level of attention to detail and able to work efficiently

·         Creative, innovative and solutions focussed, with a ‘can do’ approach. Able to work with limited supervision

·         Committed to achieving high standards with the resources available

·         The ability to manage a varied workload

In your application, please include whether you have lived experience of pulmonary fibrosis or other respiratory condition.

Terms of Appointment


Permanent, part-time, 22.5 hours per week (3 days)

Salary Band:

£21,000 to £23,000 (depending on experience) pro rata for part time


Automatic enrolment to workplace pension unless already an active member of a qualifying workplace pension.


25 days per holiday year plus bank holidays (pro rata for part time)


Remote with quarterly travel to head office based in Peterborough. Hybrid working options available.


Normal hours are 9.00am to 5.30pm with flexibility to maintain a good work/life balance.

Other benefits:

The ability to flex hours, take ‘time off in lieu’ for extra hours worked, and access training / support for your personal development.

Probationary and notice of termination periods:

You will be subject to an initial six-month probationary period during which notice is 1 week on both sides and then extending to two months thereafter.

Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application


Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application