The Area Manager, Mid & West Wales will ensure the delivery of the Trussell Trust’s vision to end hunger in the UK by: Delivering support and services to the food banks and other organisations through individual meetings, Quality Assurance and development visits, regional clusters and training sessions and national conferences. You will support engagement with key organisations in the area to promote the Trussell Trust’s vision and mission.

The Mid and West Wales area includes food banks in the following locations:

• Ammanford, Carmarthen, Cardigan, Llandrindod Wells, Brecon

• Neath, Port Talbot, Vale of Neath

• Llanelli, Swansea, Pembrokeshire

This may be subject to change if food banks leave or join the Trussell Trust network

Role responsibilities 

• Assist food banks to develop their offering to a wide range of clients from a diversity of backgrounds and lived experiences by providing advice and support through new initiatives and partnerships and act as first point of contact in assisting food banks to deal with complaints and other significant issues.

• Ensure the Trussell Trust model is operating to a high standard in food banks and their centres by: building and maintaining relationships, training and upskilling Project Managers and volunteers; supporting food banks to problem solve and respond to crises; communicating with governing charities and encouraging robust governance practices; and provide appropriate support and advice as required.

• Undertake quality assurance/strategic development visits, produce accompanying reports and support food banks to deliver the required outcomes

• Organise and chair regional training, cluster meetings and events to promote co-operation and sharing of good practice.

• Develop positive relationships with cross-sector groups (including poverty forums), politicians, external agencies and media organisations as required to promote The Trussell Trust’s mission and vision.

• Maintain regular reports and administrative documents and update systems as required.

• Contribute to the development and promotion of national food bank initiatives and support food banks with grant application processes, as required.

• Participate in regular 1:1s and annual reviews, contributing to the identification of objectives and key results, and monitoring of progress towards them. 

• Actively contribute to a culture of innovation, resourcefulness and best practice to make the best use of time and skills in the team. 

• Support food banks to develop local campaigns and strategic plans to reduce local need for food banks