At Hubbub we are looking for someone to support our award-winning Community Fridge Network at an exciting time as it grows in scale and scope across the UK.  

Community fridges share millions of meals’ worth of surplus food each year and we work closely with local co-ordinators to help them set up fridges, operate safely, expand the offer of services on site, access funding, track impact and access local supplies of surplus food.   

We need someone with impeccable administration skills and strong systems thinking to support a great user experience for members of the rapidly growing network, and help track and celebrate the CFN’s impact. 

This role might suit you if:  

• You have experience supporting community groups and initiatives, particularly in underserved parts of the UK.   

• You work with empathy and understanding. Many of our community coordinators are doing great things with limited time and resources.  

• You have experience of using digital solutions to solve social and environmental problems. 

• You live and breathe systems and love to bring simplicity and order to complex situations.    

• You are comfortable with collecting, managing and analysing quantitative and qualitative data.   

• You’re curious. You explore new ways of working, new software, new trends, and think about how to apply them to your work.  

• You’re aligned with our values (see below). 

• You are passionate about the environment and sustainability.  

THE ROLE  

You’ll be a dedicated coordinator supporting the Community Fridge Network and will work closely with the Community Fridge Network Manager. The role will require frequent visits to Community Fridges across the UK.  

The key functions of this role are:  

• Tracking and managing expressions of interest by community groups, helping to identify new members against set criteria, and onboarding new community groups.  

• Responding to incoming queries about the CFN and supporting migration to and use of a new customer relationship management system.  

• Ongoing support to CFN co-ordinators with routine challenges, routine check-ins with existing members, and supporting peer-to-peer learning through a dedicated Facebook group, webinars and meet ups. 

• Helping to capture the value and impact of the CFN using different data collection methodologies.  

• Capturing compelling stories of change, setting up photo and video opportunities, and delivery of social media planning to mark announcements and milestones.  

BENEFITS   

• 25 days per year holiday allowance, plus bank holidays and extended Christmas break.

• Ongoing professional development through our training partner, You Can Now.

• 5% employer pension contribution.

• Office at Somerset House with resident discounts and perks.

• Flexible working (our policy is still TBD but will entail a mix of WFH and time in the office. You do not need to be based in London to apply, but you will need to be able to come to London regularly).  

ABOUT HUBBUB AND OUR CULTURE  

Our vision is to create a world where everyone is an environmentalist, (whether they realise it or not). We inspire ways of living that are good for the environment, by designing campaigns that make environmental action desirable. We disrupt the status quo to raise awareness, nudge behaviours and shape systems. We do this with knowledge and playfulness... and we won’t make you feel bad.  

OUR VALUES  

Give a damn about the environment: it’s authentically at the heart of everything we do because we’re committed to taking action on climate change and the environment. We care about the difference we make and are honest about our impact.   

Curious: have an interest in people, places, trends, politics and the world we live in. Asks questions, seeks knowledge and has self direction to discover the answers. We have an eye for detail.  

Entrepreneurial: nimble and brave enough to take risks. Trusting instincts to experiment without fear. Acts like a leader and embraces context and freedom over control and process. Proud of independent spirit. Takes initiative and responsibility.  

Creative: re-imagining everything. Thinking outside the box. Trusting intuition and bringing magic to the everyday. Continually challenging our own status quo.  

Playful: positive and playful to catch the imagination and make people smile, because the world is serious enough.  

OUR PEOPLE  

Hubbub’s success and distinctiveness rests on the quality of our people. No matter where they are in their career, our employees are and should continue to be:  

• Intellectually and politically curious and engaged.  

• Proud of the work they do.  

• Upbeat, motivated by difficult challenges, and tenacious in solving them.  

• Creative, innovative and playful.  

• Team players, sharing success and solving issues and challenges collaboratively.  

• Organised, dedicated and conscientious, with fantastic attention to detail.  

• Flexible, willing and able to respond to constant change and challenge.  

• Committed to communicating in compelling, clear, accurate and accessible way.  

HOW WE WORK  

We do things the Hubbub way:  

• Research: We see environmental issues that need Hubbub’s action. We build ideas based on evidence and intuition. We gather insights and knowledge to understand the people and places we want to inspire.  

• Collaborate: we believe the cause is bigger than the organisation. We build collaborations of organisations, big and small, who share our ambition.  

• Design: We design campaigns that make environmental action desirable. We use behaviour change techniques, positive language and highlight the benefits. We use good design, seasonal hooks and a splash of playfulness.  

• Experiment: we constantly experiment, measure and adapt what we do, to find out what has the biggest impact.  

• Scale: We share what we discover, the good and the bad. When it works, we open source our ideas and build transformative opportunities that enable people to replicate and scale to have a bigger impact.