Role purpose:

We want everyone in Camden to lead good lives, and we know that being in good work is a key part of this. We want Camden residents to be in work that makes use of and develops their skills, gives them a sense of purpose and contribution, and pays them a good wage – in order for them to lead the life they want to lead.

Whilst unemployment is at a record low level across the country, we know there are still residents who struggle to get into good work. In Camden, there are 10,000 residents out of work with one or more health conditions, 7000 of our tenants are unemployed, and 6000 households are in work but living in poverty. We want to support these residents to find work that works for them, through bespoke one to one support, career counselling, and relevant skill building and work preparation.

In order to do this, Camden Council are making a significant investment to expand the reach of our employment support to those that need it most. This investment is structured around a neighbourhood approach: working in depth with our communities to understand their ambitions and needs around work, and providing the holistic support they need to help them find and move into good work. As part of this, we are establishing a new Job Hub in the north of the borough to make sure that residents can access support close to where they live, and specific to the needs of their community.

We’re looking for someone to lead this new Job Hub. This is an exciting opportunity for someone experienced in supporting people into work to lead the development and delivery of a new neighbourhood Job Hub, in genuine partnership with the community. You will start by getting to know the community, listening to what they need, and building a service that responds to this. With the support of other council officers, you will take what you learn about the community’s needs to grow the team in the Hub, and connect with other relevant services. Above all, you will build a strong relationship with the community you work in, and help the residents you get to know into work that is good for them.

This role is a key part of the neighbourhood approach we are developing, to make sure we are delivering employment support in ways that work for our residents. This neighbourhood approach sits within a wider suite of activity we are undertaking to better support residents into work – including better networking our existing provision, increasing provision of job brokerage and in work support, and creating an inclusive business environment in the borough that supports residents into good work. It’s an exciting time to join this work in Camden!

Example outcomes or objectives that this role will deliver:

• Build strong local relationships and gain a deep understanding of the local community’s needs with regard to employment and good work

• Translate this understanding into an offer to residents that helps them move into, and stay in, good work

• Grow and lead a team that can help deliver the support that will meet these needs

• Provide one to one and group support to residents to get into good work

• Raise awareness of the support available in the local community – develop and implement a resident outreach programme

• Connect with other relevant support services and organisations

People Management Responsibilities:

• You will build a team of up to 4 people who will report into you

Relationships:

• You will build strong relationships with council officers within economic development, the neighbourhood housing team, and other service providers

• The role will also work with Directors and Head of Service within all three directorates.

Work Environment:

• In the first instance, you will co-locate with other service(s) in the local area

Technical Knowledge and Experience:

To be considered for this post, you should possess, and be able to demonstrate, all of the following:

• You build great relationships: you can build strong relationships with a wide group of people, and understand how to build different types of professional relationships – with residents, with service providers, with council officers etc

• You are a great listener: you are open and inquisitive in the way you listen to others, respecting and valuing their contribution, and asking great questions to gain deeper understanding

• You are an experienced coach and advisor: you have practical experience of supporting people into work, with a particular understanding of the challenges faced within disadvantaged communities and the expertise to advise of appropriate options. You have a minimum Level 3 IAG qualification, or other similar qualification or experience