Global Associate, People & Culture

Centre for Public Impact

• Grade: Associate

• Type: Full-Time (37.5-40 hours/week depending on location)

• Term: Fixed-term (12-month) contract with the possibility to extend to a permanent role

• Location: Flexible - we have offices in the US, UK, India, and Australia and preference is granted to these locations

• Salary: Our salaries are benchmarked to the region where candidates are located. Salary ranges are as follows: £36,660-44,400 GBP; 14.1-19.8 lakhs; $55,000-70,000 AUD; $53,000-65,720 USD

• Reports to: Global Director, People & Culture Closing: 9 September, 2022

About the Centre for Public Impact 

At the Centre for Public Impact, we believe in the potential of government to bring about better outcomes for people. We are a global not-for-profit organisation, founded by the Boston Consulting Group, who serve as a learning partner for governments, public servants and the diverse network of changemakers who are leading the charge to reimagine government so that it works for everyone.

We are a small organisation, and just over six years old, but already our global footprint is expansive and we partner with some of the biggest names in government, academia and public sector innovation in the world. As well as the Europe team, we have a team in Australia/ New Zealand and North America, and a very new team in India. We are all supported by the Global Hub team who provide people & culture, operational and communication support across the regions.

Our Values 

• courageous - we have the courage to speak the truth, to challenge without fear and tackle the difficult questions

• respectful - we respect differences, we seek to understand them and we look out for one another

• optimistic - we are positive about what we and governments can do for our societies

• inclusive - we are nonpartisan, and we work together and seek ideas and solutions across the divides

To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. This includes candidates that have previously found it hard to be considered for other positions on the basis of their qualifications, disabilities, personal background or life events. If you would like to apply for the position but see a barrier to joining us, please do apply and we will work with you to find a solution. You can also read our full Diversity Equity and Inclusion Policy here.

What does the Global Associate, People & Culture role involve? 

Your role is an integral part of our work to advance diversity, equity, inclusion, and belonging across the whole of CPI, ensuring that our staff, wherever they live and whoever they are, feel valued, appreciated, seen, and supported.  You will provide support to all our team  members and help to shape our emerging culture. You’ll bring an expansive, curious, and nimble point of view to this work and will be energised by thinking about our People & Culture function at CPI as global as well as regional, seeking to understand where standardisation serves us and where customization serves us. You’ll support the growth and systemization of many of our people and culture systems, structures, and processes. You’ll build relationships and communicate about our work with candidates and staff. And you’ll join a global team (currently with colleagues in the UK and the US) that takes this work really seriously, but not ourselves. We value humanity and humour and camaraderie and boldness as much as excellence, and we’ll welcome you to take your seat at our table and provide your perspective, point of view, and leadership from Day 1.

People and Culture: As someone whose work will include building relationships with everyone at CPI, you will be responsible for making sure our global teams are set up to succeed and assist in keeping our workplace a great place to work for everyone. Key  responsibilities include: 

• Supporting recruiting, hiring, onboarding, and offboarding,  including submitting job postings online,collecting applications, supporting application review process, scheduling candidate interviews, and successfully closing out recruitments

• Supporting preparing offer letters for new hires, collecting information, and entering information into our HR databases

• Cultivating opportunities for learning and development 

• Establishing consistent systems and processes for performance management, pay, promotion, and progression, and other People & Culture priorities 

• Scheduling regular team check-ins to foster regular communication and keep us focused, aligned, and moving in the same direction  

• Managing team processes and communications with Board and Staff

• Designing initiatives that support the health and wellbeing of staff 

• Organising activities to build team cohesion and connection

• Helping to advance our commitments to DEIB at CPI

• Collaborating with each of our global teams to understand what’s working and what isn’t with regard to our People and Culture processes and helping us to respond and innovate as needed

General Support: You will provide general administrative support to the team and liaise with  external partners and collaborators, ensuring that our internal processes and priorities are aligned with what our teammates most need to thrive in their work/roles. This could include:

• Providing administrative support in processing invoices, purchase orders, and contracts 

• Supporting the build-out of our People & Culture intranet and filing system

• Lead, support and be point-of-contact for organisation of internal/external meetings including room bookings, catering, travel arrangements and other administrative tasks

• Instituting systems and processes to enable our team to work more effectively to deliver on our mission 

• Scheduling and supporting the design of team meetings and retreats, including materials and logistics support

• Emergent priorities that arise - some that we react to and some that we initiate ourselves

How we work 

CPI aims to be the kind of workplace where you do good and meaningful work and get to be exactly who you are. We value collaboration and humility, share power, and work in a non-hierarchical fashion. You will help shape the strategic direction of our growing organisation by being a valued thought partner to our team, and you’ll get to work in a global context with smart, kind, and committed people who care about and invest in each other’s skills, perspectives, and leadership.

We’re a remote-first team, and this position is open to any of the regions (UK, India, Australia, or US) where we have team members currently. You will report to our Global Director of People and Culture who is based in the US, and you’ll work with colleagues currently based in the US and the UK.

The person we’re looking for will:

• Be passionate about CPI’s vision for reimagining government

• Have excellent organisational skills and experience with balancing competing priorities

• Have high integrity, with the ability to hold confidential information and conversations tightly

• Have excellent interpersonal skills, including feeling confident building new relationships, and negotiating challenging conversations if necessary

• Be highly self motivated and capable of taking initiative and working autonomously

• Have an anticipatory stance, where you’re often able to sense what people need before they even know it themselves

• Demonstrate an empathic, curious, and humble leadership approach

• Be comfortable with ambiguity and the complexity of our work, where anything is possible but not always known in advance

• Be comfortable with technology and systems thinking, with an eagerness to learn and teach others

• Feel excited about joining an international organisation and be willing to make the effort needed to build relationships and stay connected with colleagues in different time zones

• Be comfortable working in a fast-paced environment and feel excited about the idea of working in startup environment and with a small but growing team

• Be committed to cultivating a culture of equity, inclusion, and belonging in the workplace

• Be committed to exploring and experimenting with different ways of working and how to build our culture into something we are all proud of

We expect applicants for this role will generally have 1-3 years work experience. 

We are using Applied in order to debias our hiring process and ensure that we are shortlisting candidates based on their skills. Your application will be anonymized for review. Although we ask for your CV, it will not be looked at until further down the process. Please apply by 9 September.