ROLE

The Operations Coordinator is a generalist role that supports the Luminate Strategic Initiative (LSI) team’s Operations Director in the day-to-day operations management of the business. A significant part of the role involves liaising between internal functional and programmatic teams, external partner organisations, consultants and other ecosystem stakeholders in grant-making and contracting with a typical focus on the legal and finance aspects.

THE OPPORTUNITY 

Luminate is seeking a flexible individual who thrives in process-oriented workflows and is comfortable working in a globally diverse setting. Candidates that demonstrate strong coordination ability and an interest in contributing to a culture of mutual learning are encouraged to apply.  

TEAM 

The Luminate Strategic Initiatives (LSI) team’s work focuses on strengthening the integrity of digital media markets that shape the public sphere, popular opinion formation, and voting behaviour.

The LSI Operations team acts as a link between LSI’s Program teams and Luminate’s central Finance and Operations team and coordinates all operational aspects of LSI’s work to ensure the Program teams are positioned for success. This position reports to the Operations Director, LSI and can be based in either London, UK or Nairobi, Kenya. 

RESPONSIBILITIES  

Grants and Contract Management: Work closely with colleagues and partners to ensure timely and efficient preparation, recording and submission of funding and contract requests.  

• Gather and organise required documentation

• Support the preparation of grant agreements and contracts  

• Liaise with the central finance team on payment processes, primarily with routine data entry and resolving payment issues  

• Work with colleagues to streamline grantee reporting process including receiving and reviewing grant reports and pulling out relevant highlights 

• Work with the operations and funding operations team to implement and stress-test process improvements and update the team on process changes as appropriate  

Grantee Support: Serve the network of LSI’s grantees and contractors as a responsive liaison.

• Proactively communicate with grantees and contractors about their grant awards and contracts 

• Act in a “help desk” capacity to support the funding and contracting process.  

Administration: Support a rewarding, efficient and high performing “virtual office” so that every member of the team can be effective. 

• Act in a “help-desk” capacity to staff to support overall operational discipline 

• Provide scheduling and logistical support for offsites and as otherwise needed  

• Take notes in meetings and actively follows up on key action points 

EXPERIENCE AND SKILLS

Note: we view this section as a guide, not a checklist. We encourage you to apply even if you don’t satisfy every single bullet on this list

Essential 

• Postsecondary training and/or experience in multiple areas of business including the legal, finance and administrative functions  

• Ability to manage and prioritize multiple projects and simultaneous deadlines while building rapport cross-functionally  

• Ability to balance attention to detail with swift execution – we need to do things quickly and we need to do them well  

• Self-starter, highly organised and able to work independently  

• Brilliant communication and cultural sensitivity  

 Desired 

• Degree in commerce, law, business administration or related subjects is preferred but not essential 

• Experience working in the non-profit sector  

• Salesforce and/or Netsuite experience  

• French language proficiency  

ABOUT LUMINATE

Luminate is a global philanthropic organisation focused on empowering people and institutions to work together to build just and fair societies. We work with our partners to ensure that everyone has the opportunity to participate in and to shape the issues affecting their societies, and to make those in positions of power more responsive and accountable.

IMPORTANT INFORMATION YOU SHOULD KNOW

Luminate believes that diversity and inclusion make us more successful in our work, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or national law. 

Applications are due by midnight (BST) on Friday, 15th April 2022.