Operations & Office Assistant (Part Time)

4 Month Fixed Term Contract / ~20 Hours Per week over 5 Days*

Salary: £27,000 - £30,000 pro rata + excellent benefits, including 27 days holiday (pro rata), 2:1 pension (up to 12% employer contribution), plus many more

Hybrid with travel to London a couple of days per week, subject to business needs

Did you know that there are at least 20m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services?

That’s nearly a third of all adults in the UK.

We are Fair4All Finance. We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.

We are continuing our work following our latest round of funding, and as a result we are now seeking an organised & proactive Operations & Office Assistant join our collaborative and purpose-driven team. This is a hands-on, varied role where you’ll support the smooth running of our office, help coordinate internal operations, and ensure your colleagues have what they need to do their best work.

Key Responsibilities

• Support the colleagues with day-to-day office management tasks

• Ensure the workplace is safe, well-equipped, and running smoothly—whether for remote or office-based teams

• Monitor supplies, manage office equipment, handle post and communications, and maintain meeting room bookings

• Help organise internal meetings, workshops, events, and social activities

• Support the wider team with diary coordination and ad hoc administrative tasks

• Assist in the smooth operation of our IT systems including Microsoft Office, Teams, SharePoint and our CRM

• Maintain records and logs including desk booking, access, and issue tracking

Essential experience & qualifications:

• Proven experience in an administrative or office support role

• Confident using Microsoft Office (especially Outlook, Word, Excel, Teams)

• Comfortable working independently and managing multiple tasks

• Organised, methodical and able to prioritise effectively to meet deadlines

• Able to build positive relationships with colleagues at all levels

• Strong verbal and written communication skills

Person Profile

• You’re highly organised and love a to-do list

• You enjoy helping others, spotting what needs doing and getting stuck in

• You’re a confident communicator and aren’t afraid to ask questions

• You take pride in your attention to detail and always aim to get things right first time

• You’re a team player, proactive and keen to grow

• You’re aligned to our mission and values—and want to contribute to making a real social impact

Who are Fair4All Finance?

We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.

Founded in 2019, we are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.

Our vision is of a society where the long-term financial wellbeing of all people is supported by a fair and accessible financial sector.

You can find more information on us and our work at www.fair4allfinance.org.uk.

Our Benefits include:

Financial Security:

• Pension (2:1), group life assurance, critical illness, and income protection, family leave

Wellbeing:

• 27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)

Personal & Professional Development:

• Individual discretionary Training budget

• Book Club – mission aligned, up to 4 per year

Fair4All Finance is dedicated to fostering a diverse and inclusive workplace that reflects the communities we serve. We value different perspectives, experiences, and expertise, encouraging everyone to grow and contribute fully. We welcome applications from all backgrounds, including age, gender identity, disability, marital status, race, sexual orientation, pregnancy, and socioeconomic status.

We ensure fair and equitable treatment for all team members and applicants and actively recruit from a diverse candidate pool. We are open to making reasonable adjustments to support candidates and promote flexible working for a healthy work-life balance.

* We will consider applications from those who have different hours of work/days of work requirements, however, the above is our preference based on operational requirements.

To apply, submit your application via Applied by 5pm on Thursday 1st May.

Please note, due to the urgent nature of this position, we reserve the right to close the advert ahead of the closing date, so please apply early to avoid disappointment.

Interviews will be held throughout April & May, with a desire to appoint as soon as possible.

For informal enquiries, please contact us at jobs@fair4allfinance.org.uk.

Please note that your application will be reviewed through a blind, unbiased process, so be sure to provide clear, specific examples in your responses. Your CV will only be reviewed at a later stage in the process.

Due to the nature of our work, and depending on the role, successful applicants may be required to undergo pre-employment checks, which include employment reference, financial and criminal record checks. All checks will be role appropriate, and your recruiter will confirm which checks are required. We manage our checks via TrustID.