This post will report to the CEO. This role will be responsible for the leadership of the Finance, Property & Facilities and Governance teams, consisting of three direct reports and a directorate of c.20 staff.

Key Accountabilities:

• Advising the CEO and Board on the formation, development and application of policy and strategic decisions relating to the Corporate Services

• Overseeing the management of the organisation’s physical and financial resources to ensure efficiency, effectiveness and quality of service

• Providing leadership on the Charity’s approach to business continuity, data protection, financial management and accounting, H&S, procurement and risk management to ensure compliance with best practice and that policies and procedures are effectively implemented

• Leading, motivating and developing team members to achieve team and organisational objectives

• Developing and embedding a culture of customer focus and performance management to ensure high quality and continuous improvement in the delivery of corporate services

• Leading the development and delivery of effective strategic and operational forecasting, planning, monitoring and reporting to support Senior Leadership Team and Board decision-making

• Ensuring the provision to the SLT, Board and budget holders of relevant and timely financial information to support delivery of core objectives

• Undertaking a comprehensive review of the corporate risk policy and risk map

• Leading the delivery of quality assured service delivery performance data

• Working with the Director of People and Culture to review pension provision as part of the pay and reward review

• Reviewing the need for internal audit leading on the tender of audit services

• Implementing the recommendations of the property review

• Working effectively with the CEO and other members of the senior management team to contribute to organisation wide policy, strategy and management

• It is essential that the post holder can respond flexibly to changes in the requirements of this post.  This job description is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time.

Experience, Knowledge, Skills and Personal Qualities:

• Qualified accountant

• Experience of managing supported housing income and restricted funds

• Demonstrable progressive and relevant experience of successfully leading corporate services functions including developing team to deliver high performance and exceptional customer service

• A comprehensive understanding of risk management with well-developed risk analysis and corporate risk management skills

• Ability to work collaboratively with colleagues at all levels, including the Senior Leadership Team board members

• Ability to use customer and 360° feedback to provide responsive and customer focussed services across all areas of responsibility

• Evidence of developing, implementing and monitoring standards of performance against operational targets

• An ability to think strategically and translate strategies into achievable goals

• Ability to think creatively and generate innovative solutions to changing priorities

• Sound judgement and decision-making skills

• A successful track record of influencing, giving professional advice to and building effective and productive working relationships with a range of internal and external stakeholders

• Excellent verbal and written communication skills and strong interpersonal skills

• An interest in and commitment to the long-term success and development of the Charity

• A commitment to follow the policies, procedures and philosophical principles of the Charity and a strong commitment to feminism, empowerment, support and equality which underpin all of the work undertaken by the Charity

• Experience of social impact investment is desirable