About the role

Our Welfare Support Officers provide direct and impactful welfare supervision to RAF personnel employed in Personal Support roles. As a trusted and confidential source of support, you will enable individuals within these roles to reflect on their experiences, develop knowledge and competence and assume responsibility for their own practice and enhanced self-care. Effective supervision relationships allow individuals to develop personally and professionally.  

Welfare Supervision is vital practice across a range of professional disciplines and provides a means of supporting people who provide support to others. No day will be the same, as such this is a great opportunity to develop your knowledge and skills within the welfare sector.

Welfare Supervision is mandatory for those RAF personnel who receive it, and you will work with these personnel to develop appropriate interventions for identified outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.

You will play an active role within the RAF and wider community, promoting the service through the delivery of presentations and representing the service at public engagement events

 About the Team

2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

You will be part of a small team of Welfare Supervision Officers and managed by one of the Social Work Regional Managers

Find out more about the 34 year history of the Service Personal Support & Social Work Service and hear from a colleague at RAF St Mawgan on our careers page.

About you

To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.

You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

This role is homebased in the UK, you must live in the UK to be eligible. There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of practical, emotional, and financial support for serving personnel, veterans and their families in their time of need. In 2021 our trained teams of volunteers and employees helped more than 66,000 people, from Second World War veterans to those who have served in more recent conflicts, or currently serving (both regulars and reserves), and their families.  

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us. 

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.  

Further information about the role 

Click here to download the Job Description

Review the benefits that SSAFA has to offer here.

If you have any queries or would like to speak to someone about this role, please contact hiring manager Cathie Johnson on cathie.johnson@ssafa.org.uk for an informal discussion.  

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

How to apply 

Click on 'Start your application' now. 

 If you need any adjustments to support you with the application process, please contact recruitment@ssafa.org.uk  

 Closing date: Midnight on 3 March. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: Teams interview on Friday 8 March and F2F interview in our Central Office, London 12 March.