Administrator (Office & Business Support)
Social Finance
- Closing: 5:00pm, 28th Jul 2026 BST
Job Description
The Opportunity
We are recruiting for an experienced Office Administrator to join our Central Team at Social Finance. This role is ideal for an experienced, capable administrator who is already established and successful in their field. You will provide consistent, high-quality administrative and business support across the organisation, ensuring smooth day-to-day operations.
The postholder will support colleagues, visitors and managers with core team and office administration, coordination and practical support, playing an active role in anticipating needs, improving ways of working and helping the organisation run efficiently. You will be proactive and reliable, working closely with colleagues, managers and external stakeholders, anticipating needs, managing competing priorities, and helping to improve ways of working across the organisation.
The Team
This role sits within our central business support function, reporting to the Governance and Business Support Lead. It is the engine room of the organisation - providing core administrative and office support across all teams. You will be a reliable point of contact, managing multiple requests and keeping things organised behind the scenes in a busy environment. This role suits an administrator who enjoys variety, thrives on being the "go-to" person, and takes pride in keeping an office running smoothly.
We are open to this role being part-time, but some cover is required every day (Monday to Friday).
Key Responsibilities
Administrative & Office Support
Provide high-quality administrative support across the organisation, ensuring smooth day-to-day operations
Act as a first point of contact for queries (including shared inboxes and phones), responding professionally and triaging appropriately
Coordinate visitors, meeting rooms and office logistics
Maintain accurate records, shared systems, documents and trackers
Prepare, format and edit correspondence, reports, presentations and other documentation
Meetings, Coordination & Diary Management
Coordinate internal and external meetings, including diary management, booking rooms, circulating papers, minuting meetings and managing action logs
Support the scheduling of complex meetings involving multiple stakeholders
Prepare meeting materials and support effective governance processes
Liaise confidently with internal teams, partners and external organisations
Travel, Expenses & Financial Administration
Arrange travel and accommodation, including group bookings
Process expenses, purchase orders and supplier setups accurately and on time using internal systems
Track and manage costs related to meetings, travel and ad-hoc activities
Systems, Data & Reporting
Use Office tools (Word, Excel, PowerPoint, Outlook) confidently to manage information
Support basic data collation, spreadsheets and internal reporting processes
Use collaboration tools such as SharePoint, Teams and/or Slack to manage work efficiently
Proactive Support & Continuous Improvement
Take ownership for tasks, following through reliably and with attention to detail
Anticipate team needs, think ahead and flag potential issues
Identify opportunities to improve administrative processes, systems and ways of working
Provide flexible, ad-hoc support and contribute to special projects as required
About You
Essential
Proven experience in an administrative, office coordination or business support role
Strong organisational skills and the ability to manage multiple priorities effectively
High levels of accuracy, reliability and attention to detail
Confident communicator, able to engage professionally with colleagues and external stakeholders
Strong IT skills and confidence using standard office systems
Able to work independently with minimal supervision while being a collaborative team member
Personal Attributes
A career administrator who values the importance of high-quality admin support
Proactive, dependable and service-oriented
Comfortable working in a fast-paced environment
Professional and discreet, able to handle sensitive or confidential information
About Social Finance
We are an ambitious not for profit organisation that helps to design, fund and scale better solutions to complex social problems. Our vision is a fairer world where together we unleash the potential of people and communities.
We do this by working in partnership with local and national governments, funders, communities and the social sector to tackle complex and enduring social problems in the UK and across the world. Our skills include financial analysis, data and digital insight, outcomes-focused partnerships, strategy, research and design. We combine these specialisms in different ways to address specific social challenges. We create effective solutions that blend the expertise of communities and professionals to deliver better outcomes in issues such as homelessness, domestic abuse, children’s services, health, employment and skills.
Our multi-skilled team of over 120 people come from diverse backgrounds in the public, private and charity sectors, all sharing a passion for making change happen. We provide a high-quality training and development programme in-house with great opportunities for career progression. We’re a friendly and intellectually curious bunch, always up for a debate.
Our work improves the lives of people and communities in the UK and across the world. We are experts in systems change – shifting the way a whole system works around a specific social issue in order to ensure long-lasting change. Examples include:
Employment & skills: Scaling evidence-based employment services through IPS Grow.
Health & social care: Investing in health transformation, such as in End-of-Life Care services.
Children & young people: Maximising access to education by building more inclusive systems.
Housing & homelessness: Developing innovative funding models to help meet government new homes supply.
Our approach is a collaborative one, where we bring the best capabilities and people from across the organisation together to solve the challenges we face.
Our Values
Everyone at Social Finance believes that change for communities is possible. To help us achieve it, we have three core values that guide everything we do. We are curious, empathetic and pioneering.
Working at Social Finance
The fixed salary for this position is £37,000 per annum. Working for a mission driven organisation is more than just what we pay though, it’s about our culture, our approach and what else we offer.
Equity, Diversity & Inclusion
We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. We are an equal opportunities employer.
We support a range of flexible working options and welcome UK based applications from outside of London/the Southeast so far as they can meet the in-person meeting requirements for the role. We can also accommodate secondments and part-time working.
We work on some projects where our clients may require different levels of DBS checking for our employees. Candidates deemed suitable for a role after interview will be asked to declare any unspent convictions to ensure that we are able to resource them to projects appropriately.
Read more about working for Social Finance on our website.
How to Apply
You will be asked to upload your CV, which will then be blind-reviewed, removing any identifying information. You will also be asked to respond to situational based questions which will allow you to express your ability. Your answer to each question will be viewed in isolation. Please therefore ensure there is enough detail in that single response, without any references to your other responses.
Important Dates
Closing date for applications: Wednesday 28 July 2026 at 5pm.
Removing bias from the hiring process
Removing bias from the hiring process
- Your application will be anonymously reviewed by our hiring team to ensure fairness
- You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review
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