About the role

Norton House Stanford Hall is a large 8-bedroom home for families visiting injured service personnel undergoing rehabilitation at the Defence Medical Rehabilitation Centre (DMRC) Stanford Hall, near Loughborough. 

The residents are the next of kin or main support network of their loved one receiving treatment at the Defence Medical Rehabilitation Centre (DMRC). The staff members work individually and as part of a team to provide the necessary support to the families in residence. 

Our part-time Housekeepers are responsible for ensuring that Norton House is kept in good order providing a clean and hygienic environment for patients and their families.  The post-holder will have the opportunity to learn about the wide range of services that the charity delivers to serving personnel, veterans, and their families, as well as participate in activities involving our guests.

Housekeepers will have the opportunity to assist with fundraising and outreach activities in the local community.

The role is 20hrs per week, Mon – Fri. Some weekend working may be required.

Norton House is in the same village as the DMRC but not on the same site. 

About the team

The team is made up of the Housing Manager, a Deputy Housing Manager, a Family Support Worker and 2 part-time Housekeepers.  It is a very close-knit team that works well together and provides a great service for our guests.  Everyone is involved in helping to make Norton House the best it can be. 

About you

To carry out this role successfully you will have previous experience of housekeeping or cleaning and have knowledge of safe working practices. You need to be able to work independently as well as part of a team.  Laundry is done in-house and the ability to iron neatly and efficiently is essential.  Having a First Aid qualification is a bonus, or you will need to undertake training.  As part of a small team, you will need to be flexible, including occasional out of hours working, any extra hours worked will be compensated by time off in lieu (TOIL).  Should you be successful, a DBS check is necessary and will be completed as part of your onboarding checks.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans, and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us, and in any way, they need us.

 Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

View the full job description here.

View the benefits that SSAFA has to offer here.

If you have any queries or would like to speak to someone about this role, please contact Cheril on 01509 649980, cheril.bascombe@ssafa.org.uk, for an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

How to apply

Click on 'Start your application' now.

If you need any adjustments to support you with the application process, please contact recruitment@ssafa.org.uk

Closing date: Midnight on 09th June 2024 SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: W/C 24 June 2024