Public Digital is a digital transformation consultancy. We're based in London and work globally.  Our goal is to help international organisations and governments to deliver digital transformation at scale. We apply the culture, processes, technology and operating models of the internet era to help teams build and run excellent services. 

We work with the leaders doing strategy and the teams doing delivery. We advise companies and governments on six continents. We’ve worked with the United Nations, the World Bank, the Inter-American Development Bank and the European Commission. 

We are a relatively new company. We have a start-up mentality. We value people’s attitude as much as their skills, and look for entrepreneurialism, initiative, kindness, and a willingness to pitch in. Read more about what we do.

Role overview

The Business Support Administrator will report to the Business Manager and work as part of a small operations team to ensure the smooth daily functioning of Public Digital. We are looking for someone to become an integral part of the team at this exciting time in our development and the right candidate will maximise efficiency and enjoy providing proactive, flexible support in an agile environment.

Areas of responsibility and main duties:

 Supporting the team

• Providing administrative assistance to the Operations Director, Business Manager, and Consultants.

• Supporting the Consultants with diary management. 

• Managing incoming enquiries and disseminating.

• Preparing company correspondence.  

• Assisting with the administration of onboarding our Network members. 

• Building relationships with clients and our Network members. 

• Assisting the Business Manager with company administration. 

• Providing holiday cover for the Business Manager to involve Partner diary management and making travel arrangements. 

• Attending team meetings and workshops, some of which are held offsite. 

Office management

• Managing the office environment and ensuring the space and facilities are working.

• Ordering office supplies such as stationery, tech equipment and consumables.

• Liaising with the IT support service provider to onboard new starters and resolve issues.

• Sourcing services, products and gifts, and liaising with suppliers.

• Acting as point of contact for the building manager and liaising with the reception staff.

• Booking meeting rooms, preparing refreshments and greeting visitors. 

• Collecting incoming post and sending letters and packages.

• Printing, copying and scanning. 

What we’re looking for:

We are open to applications from the widest possible range of backgrounds but will prioritise candidates with one or more of the following skills and experience:

• Extensive experience in both areas of responsibility.

• Familiar with new technologies and generally IT savvy.

• Excellent communication skills, with fluent spoken and written English.

• Strong time management, self-organising and proactive.

What's in it for you?

Salary: Up to £30,000 per annum - negotiable, dependent on experience.  

Location: Based in London

Generous holiday allowance: 30 days, plus public holidays.

Annual performance incentive scheme. 

Home and remote working, flexible hours.

Annual office volunteering day.

Application process:

• Online application form and CV

• In-person interview for shortlisted candidates (provisionally last week of January)
  

Public Digital is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.