Training Programmes Officer

Spring Impact

Location Southwark, London. Flexible working with one or more days in the office/week.
Salary £30,721 - £33,166
  • Closing: 11:59pm, 5th Mar 2023 GMT

Job Description

Spring Impact is on a mission to scale social impact. A key part of our strategy is to improve the knowledge and ability across the sector of how to scale successfully by providing practical tools and training. 

The Training Programmes Officer is a new role that will contribute to the development and delivery of innovative learning experiences, taking our work with non-profits and foundations to the next level. 

We’re looking for someone who shares our commitment to social justice and addressing societal problems at scale. Someone who is interested in supporting others on their journey to impact and who want to create delightful user experiences.  

The Training Programmes Officer will work closely with the Director of Capacity Building and the wider consulting team to develop and deliver Spring Impact's digital training programmes and learning experiences. They will work closely with the programmes team to ensure programmes are impactful, valued by participants, and sustainably delivered. 

The role

The core responsibilities of this role are:

1) Managing the ongoing delivery of digital learning programmes, courses and products 

  • Working to deliver our digital learning programmes and products from recruitment and onboarding through delivery and M&E, finding ways to iterate on and improve the entire process along the way (i.e. Getting Scale Ready, Leaders of Scale

  • Presenting and facilitating training sessions 

  • Supporting and coaching organisations to help scale their impact 

  • Managing communications with participants and providing administrative course management support while working alongside team member content experts

  • Supporting the programmes team with the recruitment and selection of charities and social enterprises to new programmes 

2) Delivering impactful digital learning experiences to help mission driven organisations scale their impact 

  • Supporting the development of the digital “infrastructure” that enables great learning experiences i.e. Learning Management Systems, CRM, collection of feedback and data and participant communication

  • Applying a human-centred approach to create courses that are valued by participants 

3) Working in partnership to design, develop and deliver new products and programmes

  • Supporting the development of new capacity building offers through the application of user centred design processes

  • Contributing to the design process from insights gathered through design, testing, development and delivery

  • Working to support/enable other members of the team to take a data-driven and user-centred approach to their work

The Training Programmes Officer will also contribute to internal work in a similar way to a Consultant role within the organisation, fitting with the individual’s interests and the organisational needs.

Staff benefits

Like everyone else on the team, you’ll benefit from:

  • A flexible approach to working and home-working, with team members being asked to come in once a week to our London office  

  • Three-months fully-paid maternity leave on successful completion of probation, increasing by one month for every year of service, up to a maximum of six months

  • Three-months fully-paid parental leave (i.e. for partners of birth parents), with the option to take a further nine months unpaid leave. Parental leave is also available for the new matching/placement of an adopted child

  • 25 days holiday, increasing to 27 after two years

  • A personal training budget of £2000

Spring Impact’s Commitment to Inclusion

At Spring Impact, we firmly believe that the impact of our work is strongest when our team has a variety of experience, expertise, and insights to draw from. Our staff draw on their lived experiences and their professional backgrounds from across the social sector. We’ve got plans to grow further and are looking to add experience and new perspectives as we do so. We are committed to ensuring that Spring Impact is representative of our society at large, and is an inclusive environment for all, regardless of race, age, gender identity/expression, sexual orientation, religion, disability, socioeconomic background, family/parental status, and any other protected characteristics. We hope to continue fostering an environment of belonging at Spring Impact, where all team members are encouraged to be their authentic selves and where their needs in the workplace are met.

In pursuit of these goals, we not only want to cultivate a culture of inclusion and justice at Spring Impact, but to implement practices that allow us to take steps in achieving these aims. This can be seen in our flexible working schedule (for those who may have caring responsibilities or may face inaccessible transportation), de-biased hiring platform, and organisation-wide involvement in DEIJ (diversity, equity, inclusion, and justice) workshops. 

We encourage individuals from all backgrounds to apply, especially those who may come from marginalised and underrepresented groups. 

For further information on how Spring Impact has incorporated DEIJ practices into our organisation, and what work we still need to do, please refer to our article "Embedding and Advancing DEIJ: The Distance We've Travelled and the Distance Still to Go".

Key Details

  • Salary: £30,721 - £33,166

  • Full-Time

  • Location: London (Southwark) – The post holder will be expected to spend a minimum of one day per week in the London office. There may be opportunities to travel outside of the UK for work purposes, though this is optional. We actively support flexible and home working.

  • Applicants must reside in the UK and have the right to work in the UK for at least three years.

  • Closing: March 5th, 2023 at 23:59.

Next steps

Applications should be submitted through the Be Applied site. Please note that we only look at submitted CVs after we complete the blind scoring of answers. They will be reviewed beginning March 6th, 2023 until the position is closed. 

In the event of a face-to-face interview, in order to ensure that candidates face no barriers to attending the interview, Spring Impact will reimburse reasonable travel costs for anyone travelling from outside of London. Interviews will be held the week commencing March 20th.

If you are offered the role, you will have the opportunity to have an informal conversation with a team member at Spring Impact to help you decide whether the role is right for you. (We don't offer this opportunity at an earlier stage to ensure that no candidates are advantaged during the interview stage).

If you have any practical or logistical questions about the application process or role, please email However, as part of our ambition to diversity and equity, we have decided not to offer potential applicants the opportunity of an informal conversation with Spring Impact before applying. This is because we want to ensure that all candidates have an equal opportunity to perform well in the application process. We know that many factors contribute to individuals feeling comfortable reaching out for informal conversations - including social, cultural and educational background, as well as personality and confidence levels- and we want to ensure that those with the confidence to reach out do not have more information to perform successfully in application and interview. We are driven to ensure that applicants across socio-cultural and educational background  have an equal footing in the application process.  For candidates offered the role, we will offer the option of an informal conversation with a Spring Impact team member to help you understand whether the role is right for you.

Removing bias from the hiring process

Applications are not yet open


Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications are not yet open