The Learning Specialist will assist in the delivery of appropriate, blended solutions to meet individual, team and organisational learning and development needs; that will support and equip the workforce to achieve the vision of an end to the need for foodbanks in the UK.

The role will be responsible for the development of engaging digital and face to face L&D solutions that help drive high performance, in line with operational and strategic requirements. Delivering training and support to staff; as well as to volunteers & Food Banks that form part of our network.

Working across with People & Inclusion Directorate and with a range of internal & external stakeholders to ensure the smooth running of learning solutions from idea conception through to implementation, taking ownership for a range of content across key skill areas.

Role responsibilities

·       Design and delivery of learning programmes for our staff and our wider network, including ‘on the job’ training, coaching and the creation of digital learning resources.

·       Maintain and develop the Grow learning platform for staff, advising on the design and delivery of digital content using up to date learning technologies.

·       Collaborate with departments and project teams across the organisation, delivering the L&D elements of projects and facilitating specific interventions to support the success of the work

·       Design face to face and digital course content, documentation, and structured learning resources for a range of L&D solutions

·       Support the Learning & Development Manager to deliver of our staff induction and  core learning offers, delivering new and existing training and workshops as needed; and answering queries that come into our team

Personal Specification

Technical skills and minimum knowledge:

·       Highly developed interpersonal skills: able to build and manage relationships and network effectively; promotes a collaborative team environment.

·       Excellent planning skills; with sound project management knowledge and capable of managing a broad portfolio of activities.

·       Excellent presentation and facilitation skills, demonstrable knowledge of learning theory and experience in designing and developing engaging learning interventions.

·       Expertise in the use of learning technologies and committed to the ongoing development of capabilities in this area.

·       Ability to embed Equity, Diversity and Inclusion within all objectives that report into this department.

Behaviours and competencies:

·       Demonstrates a strong, visible passion and commitment to the Trussell Trust and its strategic objectives.

·       Committed to diversity and inclusion, championing the principles of equality of opportunity.

·       Deliver work within a cross-Directorate matrix structure where operational and development benefits arise from resource sharing.

·       Collaboration and delivery through others with clear plans and an empowering approach to ensure accountability for delivery of customer outcomes.

·       Engaging people and creating opportunities for relationship building, and building a supportive, respectful working environment.

Key Stakeholders

·       People Experience

·       Volunteering Management

·       Department Leadership Teams contributing to L&D planning.

·       Diversity & Inclusion

·       EA and PA Community

·       Communications

·       Brand & Marketing

Our Values

The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.

Our values of dignity, justice, compassion, and community are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued.  We welcome people of all faiths and none and those that are committed to these values.

We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.