Manager, Collective (Investment Product Manager)
At Unreasonable, we believe high-growth for-profit solutions are one of the most effective and scalable ways to solve pressing social and environmental challenges. Every day, our team strives to give the entrepreneurs we work with an “unfair advantage.” We do this by connecting them with our networks of mentors, investors, business leaders, and policy makers who can help them scale their businesses faster and more effectively. Today, the over 200 CEO’s in the Unreasonable Fellowship have raised more than $4.5B in financing, generated more than $3.5B in revenue, and are measurably impacting the lives of more than 530 million individuals in nearly every country and territory worldwide.
We’re now searching for a product manager to lead in the implementation and management of our private investor club, Unreasonable Collective. The Manager will be tasked with facilitating the end to end curation of Unreasonable Collective - product definition, launch to market, marketing to and recruitment of initial Members, and then once up and running, managing the Member experience throughout their Membership lifecycle. This role is all about setting the tone for the kind of exceptional community that we already are, and the unprecedented one we strive to become – essentially, living and breathing the Unreasonable values. We will know we’re on the right track when editors of major publications and organizers of gatherings like TED and Davos approach us as the go-to leaders in what it takes to build one of the most purposeful and effective investment communities on the planet.
Strategic Objective
Lead the Unreasonable Collective Product: develop and implement a coordinated strategy that not only deeply interconnects our Fellows with Members of the product, but also expands the community in alignment with our global identity value, in a way that drives resources to and breaks down barriers for our Fellows year-round, at scale.
Key Areas of Focus
SYSTEMATIZE how best to make the process of getting Members into the community seamlessly, understanding that it will continually evolve;
ACTIVATE our current global network of 400+ Mentors & Specialists, transforming them into thriving and engaged investors that consistently drives value to our Fellows;
GROW the community to encompass even more badass, humble, and helpful Members with a strong focus on diversity, inclusion and global identity;
EVOLVE tools in partnership with the Tech team to make it easy and accessible for Members to support Fellows year-round, constantly experimenting with ways to reduce the friction to participate.
RESPONSIBILITIES
Work with Head of Investments to develop, document, and continually evolve a strategy for Collective Members which includes but is not limited to:
Identify tiers of prominence (individual, UNHW, Family Offices etc)
Details of engagement of the community
Diversity and inclusion strategy and objectives
Establish, continually refine, and manage processes to secure the most influential and impactful members possible for the Unreasonable Collective
Master company-wide CRM, email, and proprietary IT systems to streamline all processes and systems across member recruitment and ongoing relationship management
Develop target numbers, types, and names of members in collaboration with Unreasonable Senior Leadership
Draft professional and compelling invitations for members and create/coordinate additional recruiting materials as needed (testimonials, videos, flyers, etc.)
Update and disseminate Frequently Asked Questions documents to members prior to onboarding
Schedule and lead group and individual briefing calls with members prior to joining
Extend formal invitations and manage all communications with members
Co-lead on orientation and welcoming all members to the Collective
Facilitate and host both in person and virtual events for the Investor Community
Manage logistics planning and execution of the Unreasonable Collective both on virtual programming and eventually select offline events
Collaborate across various teams at Unreasonable to ensure a seamless event planning process
Liaise with high-profile guests, via email or phone, and serve as their liaison around the product
Champion Unreasonable Diversity and Inclusion policies and objectives to ensure our community truly reflects Unreasonable values and global aspirations
Lead in the creation and execution of members community engagement outside of Collective events (i.e. birthday messages, small gifting and acknowledgements, etc.)
Record Member personal preferences in company CRM to ensure a remarkable holistic Member experience
WHO WE’RE LOOKING FOR....
You have experience in event logistics, program management, customer experience and/or as an executive assistant
You are a logistics master, who loves coordinating across many groups of people
You don’t just double check your work, you triple and quadruple check because there’s no other way
You are passionate about delivering experiences and love nothing more than enjoying your hard work pay off with guests who are absolutely blown away by the experience you’ve helped curate
You thrive when juggling many moving parts simultaneously, and you can turn up the hustle when necessary
You are comfortable with minimal direction but high expectations
You are at ease and can connect with and/or collaborate with the most senior executives (CEOs, Presidents, Prime Ministers, luminaries…) as well as the most junior representatives in any situation
You love the creative touches and have a great design aesthetic and taste (one that others regularly remark on)
You are equally able to work alongside a partner or team as well as have an ability to take full ownership of a project from start to finish
You believe deeply in the importance of transparent and honest communication
You always follow up and follow through on time
You are never the person who says, “That’s not my job”
You believe that when work is done well, magic is in the details
You are what we would refer to as a GyShiDo Master
As you read about Unreasonable’s core values, you get more and more excited with each value you come across
APPLICATION TIMELINE
September 1st: Application goes live.
September 14th: Your application is due.
September 16th -18th: If you are invited to the next round of the process, we will schedule a 20 minute phone call with you.
September 18th -22nd: We will give select applicants a small “trial project” representative of the type of work associated with this position. Though we will give you 5 days to finish your "trial project," it should only take a few hours to complete.
September 24th - September 29th: Assuming both of us want to continue exploring the potential of working together, we'll invite you to interview with our team.
October 1st - 2nd: We will conduct reference checks on the two to three most compelling applicants for this position.
October 5th: Assuming you made it through the reference checks, you will be notified whether or not the position is yours.
October 26th: Ideally, those accepted will be able to join the company no later than October 26th, 2020.
“The object of life’s journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out, shouting, ‘Holy Shit, What a Ride!'”—Mavis Leyrer
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At Unreasonable, our goal is to become a global brand with a diverse team that is representative of the community we serve. We are an Equal Opportunity Employer and do not discriminate on the basis of race, ethnicity, religion, creed, sex, gender, gender identity, pregnancy, national origin, ancestry, age, disability, veteran status, marital status, genetic information, sexual orientation, political affiliation or any other non-job-related factors. We value diversity and are committed to building a team and an inclusive culture that represents a global perspective of experiences, skills, backgrounds, and expertise. The more inclusive we are, the better we can deliver our mission of driving resources to and breaking down barriers for entrepreneurs solving BFPs.