This is a challenging and busy role supporting the delivery of the Financial Inclusion programme across the UK, including support for Financial Inclusion projects under the Scotland team.  The Financial Inclusion Assistant is responsible for providing high level support to the Head of Financial Inclusion, Senior Managers and other team members as appropriate. The Financial Inclusion Assistant supports the coordination and delivery of a range of projects, communications, events and working groups across the Financial Inclusion department.

Role responsibilities 

·       Support the delivery and coordination of projects and working groups within the Financial Inclusion department and management of team email inbox

·       Support the Financial Inclusion Leadership team to manage team engagement, planning meetings and working groups, taking minutes and assisting in the preparation of reports, communications, presentations and other documents

·       Perform administrative duties for any Steering Groups led by the Financial Inclusion department, scheduling meetings, preparing agendas, recording minutes and producing reports as required

·       Support the Financial Inclusion department through excellent stakeholder management, building positive relationships between teams across the Trussell Trust

·       Act as a key contact point between the SLG and the Financial Inclusion department, ensuring expectations and objectives are met and all queries answered satisfactorily

. Organise and support the Head of Financial Inclusion with events, both internally and with other key stakeholders, liaising with event management companies when appropriate

Person Specification 

Technical skills and minimum knowledge: 

·       Strong administration skills

·       Strong organisation skills and experience of working with tight deadlines and managing a varied workload

·       Experience of supporting the organisation and delivery of a range of projects, events and meetings

·       Strong IT skills including confidence in using all MS Office applications

·       Numerate with the ability to present and analyse data

Behaviours and competencies: 

·       Demonstrate a commitment to the values of the Trussell Trust  

·       Demonstrates empathy and knowledge of diverse groups of people from a range of backgrounds and lived experiences.

·       Excellent written and verbal communication skills

·       Excellent interpersonal skills with experience of building relationships internally across an organisation and externally with key stakeholders

·       Comfortable working autonomously and across multiple tasks with a high degree of self-management and personal organisation 

Key Stakeholders

·       Network Programmes & Innovation

·       Network Operations

·       Participation

·       Fundraising

·       CEO/ Senior Leadership Team 

Our Values 

The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.

Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued.  We welcome people of all faiths and none and those that are committed to these values.

We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBTQIA+, from racially minoritised communities such as Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.