Client Success Manager

Incubeta

  • Team: Performance
  • Location: New York
  • Closing: This role has no specific closing date.

Job Description

About the Job

We are looking for an experienced digital marketer to join our team as a Client Success Manager based in New York. The ideal candidate for this role will have several years of working in a client-facing role within the digital marketing industry; knowledge of paid media channels is essential.

  • Working as a key point of contact to service US clients managed by the UK delivery team. Clients will be operating on mainly performance-based commercials across multiple channels.

  • Regular communication with clients, delivering presentations and reporting. Working with clients to understand and help delivery teams achieve their long-term growth objectives and explore new opportunities for growth.

  • Working closely with the sales team on pitching our services.

  • Attending conferences and networking with potential clients.

  • Building strong connections with key partners.

  • Visiting existing clients and building strong relationships with them.

  • Keeping up to date with the latest developments in the industry and contributing to marketing content 

 

Requirements:

  • Experience in a client facing role in the digital marketing industry, knowledge of paid channels essential.

  • You are an energetic, positive, and dynamic people person

  • You love to meet new people and have strong negotiation skills

  • You are attentive to detail with exceptional communications skills

  • You are organized and can manage your time effectively to meet deadlines

  • You’ll want to work in a sociable, relaxed yet professional environment and industry

  • You’ll want to be at the forefront of cutting edge digital technology

About Us

Incubeta is an award winning marketing performance agency with offices situated in 14 countries, working with over 800 brands (Liverpool FC, Draftkings, Saks Fifth Avenue, and Hardrock to name drop a few!). We are devoted to delivering performance marketing through the alignment of media, crafted audiences and attention grabbing creative, with best of breed technology that powers it. We push the limits of what is possible.

PackageIncubeta offers a very competitive salary which is dependent on the experience of the person coming into the business. Additional benefits including health care and 401k will be discussed upon successful application.

Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application