The successful candidate will primarily work as part of the Suicide Prevention Action Lab (SPAL) team, where we’re bringing together six representatives from financial services firms to explore ways to improve support for customers experiencing suicidality. The Partnerships Officer will play a key role in supporting the delivery of the SPAL, working closely with participating firms to help them develop, test, and implement practical changes to prevent suicidality. 

The role focuses on building and maintaining strong relationships with partner organisations, supporting firms throughout their participation in the programme, and ensuring they remain motivated, accountable, and on track to deliver their commitments.

The Partnerships Officer will manage relationships with multiple firms simultaneously, each at a different stage in their journey to testing and embedding new and improved approaches to identifying and supporting customers experiencing or at risk of suicidality. Success in the role requires excellent organisation, persistence, and relationship management skills, alongside the ability to understand the challenges and competing demands faced by participating firms and to support them in maintaining momentum and delivering results.

This is an excellent opportunity for someone looking to develop their skills in partnership management, stakeholder engagement and influencing change within organisations. The role offers significant autonomy and responsibility, with opportunities to build expertise, lead stakeholder relationships, and contribute directly to the SPAL's growth and impact.

While the role will predominantly focus on the SPAL, the postholder will also contribute to the continued development of the wider Action Labs research-to-impact offer.

Key tasks in the role will include: 

• Acting as the primary day-to-day contact for participating firms, building strong and productive relationships throughout their involvement in the SPAL. Coordinating and supporting consultancy and coaching meetings with participating firms.

• Developing and maintaining a strong working knowledge of emerging Action Lab research insights. Applying research insights in discussions with firms, supporting them in translating evidence into new or improved tools, processes and communications.

• Supporting a portfolio of firm representatives simultaneously, ensuring each remains engaged, motivated and on track to deliver against agreed objectives and milestones.

• Developing a strong understanding of participating firms' priorities, pressures and operational realities, using this insight to provide effective support.

• Building and maintaining relationships with external stakeholders beyond participating firms, and developing strong internal relationships, proactively share insights and intelligence from Action Labs to maximise our organisational impact. 

• Identifying opportunities to raise the profile of the Action Lab research-to-impact model, including relevant conferences, speaking opportunities and awards.