Job summary

This exciting role will support the Events and Community team deliver their third-party event portfolio, focusing on the 2027 Double TCS London Marathon. We have one of the biggest marathon teams, with nearly 800 runners, so we are looking for someone to join our busy team to help raise vital funds for young wheelchair users.

The postholder will provide the day to day administrative and operational support in the lead up to London Marathon, including application processing, database management, deliver great customer service and stewardship, as well as supporting with race week logistics. This is an exciting opportunity to play a key role in delivering one of the UK and Whizz Kidz's largest and most important fundraising events. You will also assist with activities across the wider events portfolio.

The person

You will be an enthusiastic and organised individual with strong administration and communication skills. Previous experience in an administrative or fundraising environment would be an advantage, but most importantly, you’ll bring a collaborative approach and willingness to learn.

You will have a strong eye for detail, great organisational skills and a pro-active approach to work. You will understand the importance of delivering exceptional supporter care and working as part of a team to deliver events.

Key accountabilities

·     Be the first point of contact with the Events and Community team, overseeing a shared inbox

·     Review and process marathon applications in a timely manner, keeping records up to date

·     Maintain accurate participant records within the CRM database.

·     Responsible for responding to participant enquiries and provide excellent supporter care.

·     Monitoring and maintain accurate fundraising records, including coding income

·     Coordinate administrative processes to support event delivery.

·     Support planning and implementation of race week logistics.

·     Build strong working relationships with other members of the Events and Community team and the wider Fundraising team

Application closing date - Tuesday 1st September at 9am

Interview Dates - Friday 4th September and/or Monday 7th September

Please contact Emily Winter with any questions or more information - E.Winter@whizz-kidz.org.uk