As part of the Advancement Operations team, you will have a focused scope of work within various software and database systems, including Mission CRM, Microsoft Dynamics 365, and utilize a proficiency in Power BI and Power Query to provide metrics and dashboard style reporting for the Advancement Department.  

The Advancement Department includes the fundraising teams in support of NOLS operations, campuses and remote sites that create unique educational opportunities for students around the world.  

Key Logistical Points:

Location: Remote; This position requires traveling to a NOLS location at least once a year, with the potential for bi-monthly visits.

Start Date: Dec 16, 2024

Benefits: This position is eligible for Health Insurance, Dental Insurance, Vision Insurance, Flexible Spending account, Life Insurance, Accidental Death and Dismemberment Insurance, Long Term Disability, Employee Assistance Program, Paid Time off, 403(b), 403(b) contribution, and more.)

Questions: Please contact peopleteam@nols.edu

What does an Advancement Operations Database Coordinator do?

This role is in our Advancement Operations team and will be involved in the following activities:

• Design and build logic and reporting for the Advancement team to report on fundraising performance, outreach lists and other structured output for Advancement services.

• Serve as a key member of the project team to finalize the implementation of Mission as an integrated business solutions tool for the Advancement Operations department’s work processes.

• Create and monitor Jira help desk tickets relating to Mission and the Advancement Team, additionally maintaining documentation of future enhancement requests.

• Build an advanced user depth of knowledge in Mission CRM (Mission) and MS Dynamics 365 (D365) to support the Business Systems Analyst in training other team members in systems use and functionality.

• Serve as support to the BSA, and as a secondary subject matter expert (SME), implementing and communicating best practices with data processing in Mission and D365.

• Serve as backup to other roles within the Advancement Operations team, with documented cross training, on specific tasks as assigned.

• Utilize additional data and spreadsheet tools, like MS Excel, to perform simple to intermediate data translations and visualizations.

• Assist BSA in the creating and management of dashboards for analysis and tracking of fundraising and financial reporting

• Serve as an active contributor in multi-departmental efforts to implement Mission and D365 data governance and champion data management efforts that positively impact fundraising and engagement

• Work with IT on global edits, gift adjustments, and other items where security permissions are limited to IT's oversight

Please note this list is not inclusive of all duties and responsibilities, but rather covers the more frequent tasks of the role.

What makes a great Advancement Operations Database Coordinator at NOLS? 

We are looking for people who share our values and are keen to learn and develop their expertise. We are looking for candidates with the skills listed below. We expect to provide training and development support in some of the areas.

• Ability to demonstrate an understanding of and passion for the NOLS mission 

• Proficiency in back-end solution-based thinking

• A problem solving mindset 

• A willingness to ask questions in one-on-one and group environments

• Understanding of Mission CRM, Microsoft Dynamics 365 or similar

• Creative thinking and problem-solving towards sustainable solutions and repeatable results

In your first 6 months, you will: 

• Gain a strong understanding of Advancement Operations and our role within both the entire Advancement Department and NOLS

• Create dashboards to help visualize fundraising efforts within various defined metrics

• Develop and maintain strong relationships with working partners, including information systems and finance

• Gain a deep understanding of Mission CRM specific project work and become an active contributor to the teams success

Who are we and what can we offer you?

NOLS is a nonprofit global wilderness school that seeks to help people step forward boldly as a leader. We believe that anyone can be a leader; it is our role to provide the environment and training to help people discover their full potential. We do that in classrooms close to home and in remote wilderness areas around the world. We are an organization with heart, expertise, and wildness, and these qualities help us support powerful, authentic experiences.

NOLS really is a great place to work:

• We have locations in seven U.S. states, and six countries; and courses in all 50 U.S. states and over 10 countries.

• All employees can benefit of free outdoor equipment "Rental" at our various locations

• We have fantastic employee discounts on top outdoor gear brands

• We offer discounts on NOLS courses for you and your family

• Wellness Time for all employees

• Employee Assistance Program: Access to counselors that are available 24/7 to assist employees with work-life balance concerns.

Next steps

At NOLS we use the Applied platform for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using your resume alone, we'll be asking you to answer questions to test skills needed for the role. The responses are then anonymized, and reviewed in a random order by members of our team. 

The Applied platform also asks some demographic questions before you start your application. We at NOLS never see the responses to these demographic questions with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.

All you need to do is start the process by clicking on the button at the top right. 

Additional Information

NOLS currently can support remote employees with legal working rights in the following US, states: Alaska, Arizona, California, Colorado, Connecticut, Idaho, Maine, Minnesota, Montana, New Mexico, New York, North Carolina, Utah, Washington, and Wyoming.

• A criminal background check is required from all NOLS employees.

• Current NOLS employees please note it is NOLS policy to conduct an internal reference check with human resources and/or your current supervisor as part of the reference check process. If you have any questions or concerns about this process please contact peopleteam@nols.edu.

NOLS does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetics information, disability unrelated to job or admission requirements, or status as a protected veteran. The school’s nondiscrimination policy applies to all phases of its employment process, its admission and financial aid programs, and to all other aspects of its educational programs and activities. Retaliation directed to any person who pursues a discrimination complaint or grievance, participates in a discrimination investigation, or otherwise opposes unlawful discrimination is prohibited.

NOLS values community and fosters a sense of belonging for our employees and applicants. We are committed to providing reasonable accommodations in the workplace because they embody these values, as well as our operating principle of promoting a positive, safe, and learning environment. Reasonable accommodations may be requested for disability; limitations related to pregnancy, childbirth, or a related medical condition; religion; and domestic violence, sexual assault, stalking, or harassment. Reasonable accommodations may be requested at any point of the employment process, including during recruitment. Please email peopleteam@nols.edu with your request.