About smartMonday

smartMonday is a multi-award winning superannuation fund and group insurance plan provider. In serving the best interest of our members we’ve taken a fresh approach to super – combining our financial expertise with a focus on smart easy actions to help members take control of their super now, and help it grow for the future.

smartMonday is owned by the Future Super Group. Future Super Group is a collective of super funds and financial services dedicated to a single cause: to build a prosperous future free from climate change and inequality. 

We are looking for a Head of Growth to join smartMonday and play a pivotal role in revolutionising the smartMonday fund and superannuation industry. This position offers a unique combination of strategic leadership, entrepreneurial spirit, and the opportunity to redefine how employers and members interact with their superannuation provider.

As the Head of Growth, you will have unparalleled autonomy and influence in shaping and executing smartMonday's growth strategy, driving innovation, and spearheading initiatives that will redefine the industry landscape. Your responsibilities will include establishing the fund's market positioning, identifying target segments, creating compelling value propositions, and shaping the distribution strategy to drive growth. Additionally, you will cultivate a customer-centric culture, ensuring exceptional service, support, and access to innovative financial solutions for employers and members.

Joining smartMonday as the Head of Growth not only allows you to shape the future of superannuation but also offers a dynamic and collaborative work environment. You will work alongside a talented team of professionals who share your passion for challenging the status quo and driving meaningful change. The organisation fosters a culture of innovation, learning, and personal growth, providing you with the necessary resources and support to thrive. This role is an ideal opportunity for a visionary leader who is passionate about innovation and making a lasting impact on the industry, leaving a legacy that transcends traditional finance.

We strongly encourage applications from people with diverse lived experience and identities, as the problems we face are complex, and the more diverse our team is, the better our solutions become. We are a team that is all about building a strong workplace culture, that's not only diverse, but competent. We are always learning and doing better together, and holding ourselves to account on our values.

If you are Aboriginal and/or Torres Strait Islander background, a person with a disability, someone from a cultural and linguistically diverse background, mature aged, LGBTQIA+ we would love for you to apply. Please get in touch to learn more about who we are before applying or if you need assistance applying.

You’ll love this job if:

• You find superannuation opaque and frustrating, if you had the chance to revolutionise the industry to be better for people, you would 

• You believe in a challenger brand to the big players, where exceptional service and meaningfully designed products and purpose will win and keep clients

• You are passionate about sales and growth, you’re not scared of the ambiguous and see it as a chance to innovate

• You like to win, and if you lose, you see that as just another learning opportunity 

• You are passionate about people, leading them, encouraging them, and creating a welcoming community that is able to move together towards a common goal

• You love the numbers, whether it’s on a spreadsheet, a database or just in your head. The numbers tell you a story and this story helps you make better decisions

We’re looking for someone who:

• Believes in Future Super Group’s mission and has a passion for moving Australia’s money out of fossil-fuels and into renewable energy 

• Is a visionary strategist who is  capable of analysing market trends and crafting innovative growth strategies to position our fund as a challenger in the industry

• Will use reporting and data analysis skills to make strategic decisions, interpret data, track performance, and optimise growth initiatives based on quantitative evidence

• Has exceptional communication and influencing skills to engage with clients, stakeholders, and decision-makers, and a profound understanding of customer acquisition and retention strategies

• Can execute effective marketing campaigns through traditional and digital channels, leveraging data analysis and market research to identify growth opportunities, generate leads/sales and engages the Australia Corproate community 

• Has project management skills and will facilitate cross-functional collaboration with teams, ensuring alignment, smooth communication, and coordinated tasks for successful growth strategy implementation

• Above all, an individual with an entrepreneurial spirit, driven, self-motivated, and capable of embracing innovation to position our fund for sustained growth and long-term success

It would be great if you also had:

• Financial services sector experience, especially in superannuation or wealth management, is highly advantageous

• A strong background in digital marketing is invaluable, encompassing skills such as search engine optimisation (SEO), pay-per-click (PPC) advertising, social media marketing, and email marketing

• A strong network within the superannuation or financial services industry is invaluable, offering valuable insights, partnership opportunities, and potential client referrals

As the Head of Growth you will:

• Establish the growth strategy for smartMonday to move employers and members to purpose driven superannuation investment

• Design and execute the growth strategy, establishing a strong market presence

• Win new clients and deliver exceptional customer experiences for employers and members

• Enjoy unparalleled autonomy and influence in driving innovation and challenging the status quo

• Foster a customer-centric culture and provide cutting-edge financial solutions

• Thrive in a dynamic and collaborative environment, surrounded by passionate, value aligned professionals

• Make a lasting impact on smartMonday and revolutionise the superannuation industry

Don’t tick all the boxes? That’s okay, we like thinking outside the box. We value skills, passion and who you are over what you’ve done or where you’ve studied. So if this job resonates with you, we want to hear from you!

Why would you enjoy working at smartMonday?

• A purpose-driven organisation, spending your days working on making this world a better place! The more we grow, the bigger the impact we are making on climate change and inequality

• Heaps of flexibility to fit work into your life (not your life around our work) and the opportunity to work with your manager to define what that looks like for you now and in the future

• The choice to work from home, from one of our co-working spaces, from anywhere within Australia or even from overseas (for a short period of time)

• Team lunches and company-wide events

• Progressive, people-focused policies and benefits including Menstrual and Menopausal Leave, Mental Health Leave and Gender Affirmation Guidelines and Leave 

• We offer employee network groups for people from diverse backgrounds: SuperGenders for cisgender women, trans men and women and  non-binary folks; SuperGlobal for culturally diverse folks; and SuperPride for LGBTQIA+ folks. The groups are a safe, supportive space for people to share experiences and ideas  

• 20 weeks’ paid parental leave for all genders, Employee Assistance Program (EAP), formal training and development with continuous improvement opportunities, and membership to Bicycle NSW (or your State or Territory’s equivalent) as part of our sustainable transport policy

• Future Super Group is an equal opportunity employer – we provide flexible working hours, the option to work from home and a laptop you can use to work remotely (this used to be a more differentiating dot-point, but it’s still true!)

Applying for a job at smartMonday

• The application will require answering short questions so give yourself time to complete it. Once started, you can save and return to your application before submitting. We know job hunting can be time consuming, we don’t expect for you to spend more than 30 minutes on your application

• We really want you to work for us, not AI, so please make sure your answers are your own

• We use Applied as our de-identified recruitment platform, helping us reduce the risk of unconscious bias in our hiring process. If you are curious to know more about how it works, check out this blog post

• You’ll hear from us about a week or two after the closing date. If your application is successful, you’ll be invited to a 20 minute phone chat with someone from our People and Culture team

• If we think there could be a match after our phone call, you will be invited to interviews via Zoom

• If your application missed out this time around, we won’t ghost you, we’ll let you know and we’ll provide you with the opportunity for feedback

• We may review two to three questions then shortlist before reviewing all responses. This might mean that not all of your responses get reviewed. We do this to manage the high volume of applications we receive as reviewing is done by humans, not robots