Lead Sales Engineer

Who we are:

Distributors power the world's economy. They sustain the supply chains that deliver nearly every physical product you come across. But distributors can be way more efficient. We have begun invigorating the $6 Trillion dollar distribution industry by empowering the people who sell these products with AI.

This isn't an interesting problem just because of its scope. If you're a deeply curious person you'll thrive on the details of this problem. Distributors have thousands of products and customers, and many millions of orders annually. Right now, the data on these orders is largely unused, making it impossible for distributors to predict customer needs and make proactive changes. But where others see invoices, we see intellectual problems.

What the job is:

We're looking for a Lead Sales Engineer to join our client engineering team. In this role, you'll own the relationship with technical stakeholders at prospects and clients, including building excitement pre-sale and communicating implementation plans post-sale.

You'll work side by side with sales and customer success to build the case for Proton with technical stakeholders. Your job will be to learn about their tech stack and tech needs, in order to close new business and set the client up for a successful implementation. This position reports to our Head of Client Engineering.

Our integration process principally involves helping clients exchange data between their infrastructure and Proton. Our clients have a variety of on-prem and cloud-based enterprise systems (ERPs, CRMs, BI tools, etc.) Experience in core software topics (APIs, databases, data processing, networking) is essential, but immediate familiarity with specific technologies is not necessary. Some familiarity with the Microsoft ecosystem is advantageous, as our clients are working with Microsoft systems, more often than not. This role will play a key role in communicating our integration process, but won't be responsible for any coding personally.

We're growing quickly, so excellent organizational skills are a must. You'll have the chance to really shape both our sales and integrations processes.

Values that matter to us:

  • Independent: You take ownership of your own work, and thrive when given creative freedom. You like to experiment with new concepts, and don't mind making mistakes, so long as you learn from them.

  • Cooperative: You love helping teammates work towards the common goal. You know that no one has all the answers, and are comfortable supporting teammates who are outside of their domain and having them do the same for you.

  • Agile: Things move quickly when you're growing as quickly as we are. You're able to adapt to new and interesting challenges that you face every day, even when they're different from the ones you faced yesterday.

Applications are reviewed weekly. Applications submitted by approximately noon on Fridays should receive a reply by the following Friday.

As you may have noticed, our hiring process is a little different. You can read more about that — and learn more about our engineering organization more generally — on our engineering blog.

Role posted - 2021-03-25T17:11:18Z 1:11pm, 25th Mar 2021 EDT

Start now, finish later

  • Your application will be reviewed blind, to ensure fairness
  • You won't need a CV/résumé

Closes: 6:12pm, 20th Apr 2021 EDT

We'll email you a link to your application page so you can get back to it later.

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