The Field Staffing Coordinator works on a team of 4-5 coordinators to support the staffing of all NOLS field based courses worldwide. This role communicates directly with field instructors to match instructor’s goals, skill sets, individual desires and availability to work opportunities. 

NOLS Field instructors are the driving force behind exceptional student outcomes. The Field Staffing Office is one of the main conduits between the 650+ NOLS field instructors and the school. The office aims to serve Field Instructors in helping them access answers to their questions, feel connected with NOLS, and provide work opportunities that keep instructors engaged. 

Key Logistical Information:

• Location: NOLS HQ, Lander, WY or Remote.

• Contract type: Full-Time.

• Start date: between April 28- May 15.

• Benefits: This position is eligible for Health Insurance, Dental Insurance, Vision Insurance, Flexible Spending account, Life Insurance, Accidental Death and Dismemberment Insurance, Long Term Disability, Employee Assistance Program, Paid Time off, 403(b), 403(b) contribution, and more.

• Questions: Please contact peopleteam@nols.edu

What does a Field Staffing Coordinator do?

This role is in our Field Staffing team. A Field Staffing Coordinator must be able to problem solve, think creatively, and make decisions that directly impact the work opportunities provided to field instructors. They work in a highly collaborative environment and balance the perspectives and priorities of multiple stakeholders in order to make hiring decisions. They work closely with the field staffing director, field staffing manager, the Field Faculty Development department, program staff at NOLS campus locations, and the expedition education and risk management departments to supervise faculty performance and build effective field instructor teams. 

You will be involved in the following activities:

• Collaborate with program locations to hire well-balanced Instructor teams that support exceptional student experiences. 

• Problem solve emergent openings

• Write and edit Instructor work agreements 

• Communicate with Instructors through email, phone, text, and at times in person to answer questions, inquire about availability and interest in work opportunities, understand individual’s goals, and build rapport.

• Read Staff Performance Evaluations after the completion of courses to track individual instructor’s performance across all NOLS locations and approve promotions 

• On a rotating basis, take the lead on developing and managing a Seasonal Staffing Plan for the upcoming work season. This involves pairing Instructor work preferences with our anticipated course mix. 

• Collaborate extensively with the Field Faculty Development department and operating locations in order to support Instructor development and coordinate training opportunities. 

• Support emergency openings by being “on call” for one weekend every 4-6 weeks. On-call weekends are typically busiest during the Boreal Summer season when the highest volume of courses are operating. 

• Meet with our Enrollment committee to advise on future course mix development based on staff limitations and pinch points. 

What makes a great Field Staffing Coordinator at NOLS? 

We are looking for people who share our values and are keen to learn and develop their expertise. We are looking for candidates with the skills listed below. We expect to provide training and development support in some of the areas.

• Excellent communication, collaboration, and teamwork skills.

• Ability to prioritize and work under pressure and/or high volume

• Recognizes key decision influencers and draws on them to advance projects; using these insights when the formal structure does not work as well as expected. 

• Delivers information in a clear and coherent way through email and phone, and is able to tailor the communication approach to individual instructor’s needs. 

• Detail Oriented; ability to track instructor communications and data on spreadsheets and our internal database

• Shows awareness of the changing demographics landscape and seeks ways to increase inclusion and equity in our field staffing decisions. 

• Familiarity and experience with outdoor education programming. Has knowledge and experience with NOLS’s operating areas and skill sets. 

In your first 6 months, you will: 

• Support the current seasonal plan by filling openings on all types of courses

• Gain a deep understanding of NOLS course offerings and classrooms, our current field faculty pool, and the skills that are required for specific courses. 

• Build relationships with all Program teams across the globe

• Gain proficiency in using software like Air Tables and our internal database, Nexus

Who are we and what can we offer you?

NOLS is a nonprofit global wilderness school that seeks to help people step forward boldly as a leader.

We believe that anyone can be a leader; it is our role to provide the environment and training to help people discover their full potential. We do that in classrooms close to home and in remote wilderness areas around the world. We are an organization with heart, expertise, and wildness, and these qualities help us support powerful, authentic experiences.

We are looking for a motivated and empathetic individual who understands and shares our passion to join our dynamic and growing team.

NOLS really is a great place to work:

• We have locations in seven U.S. states, and six countries; and courses in all 50 U.S. states and over 10 countries.

• We have fantastic employee discounts on top outdoor gear brands

• We offer discounts on NOLS Courses for you and your family

• All employees can benefit of free Outdoor Equipment "Rental" at our various locations

• Insurance Coverage: Medical, dental, and vision benefits are available at a special NOLS rate to seasonal employees. Full-time employees are eligible for benefits package. 

• Wellness Time: Accrued leave that may be used for many HR-approved reasons throughout the season.

• Employee Assistance Program: Access to counselors that are available 24/7 to assist employees with work-life balance concerns.

Additional Information

NOLS can currently employ remote employees who have legal working rights in the United States, Canada, Chile, Mexico, New Zealand, and India. In the U.S. and Canada, we can support remote employees in the following states/provinces: Alaska, Arizona, British Columbia, California, Colorado, Idaho, Maine, Minnesota, Montana, New Mexico, New York, Ontario, Utah, Washington, or Wyoming.

Pre-Employment Check

• A criminal background check is required from all NOLS employees.

• NOLS participates in E-verify for U.S. employees, Certificado de Antecedentes for Chilean employees, and other relevant employment verification systems based on location.

• Current NOLS employees please note it is NOLS policy to conduct an internal reference check with human resources and/or your current supervisor as part of the reference check process. If you have any questions or concerns about this process please contact peopleteam@nols.edu.

Equal Employment Opportunity

NOLS does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetics information, disability unrelated to job or admission requirements, or status as a protected veteran. The school’s nondiscrimination policy applies to all phases of its employment process, its admission and financial aid programs, and to all other aspects of its educational programs and activities. Retaliation directed to any person who pursues a discrimination complaint or grievance, participates in a discrimination investigation, or otherwise opposes unlawful discrimination is prohibited.

Reasonable Accommodation

NOLS values community and fosters a sense of belonging for our employees and applicants. We are committed to providing reasonable accommodations in the workplace because they embody these values, as well as our operating principle of promoting a positive, safe, and learning environment. Reasonable accommodations may be requested for disability; limitations related to pregnancy, childbirth, or a related medical condition; religion; and domestic violence, sexual assault, stalking, or harassment. Reasonable accommodations may be requested at any point of the employment process, including during recruitment. Please email peopleteam@nols.edu with your request.