Summary

We are the public body that looks after England’s historic environment. We champion historic places, helping people understand, value and care for them.

Historic England has a fantastic opportunity for you to join us as our Facilities Assistant.

This is a permanent contract, working 21.6 hours per week, Monday - Wednesday based in our Newcastle office.

Please note – Bessie Surtees House is a 17th Century wooden framed 5 floor building with steep staircases and no lift. Due to the nature of this position you will be required daily to access all levels to undertake this role. We are committed to providing equality of opportunity for all and should this be an issue, we would discuss whether we might be able to make reasonable adjustments to facilitate this access.

We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals.

Salary pro rata is: £25,179 per annum.

To view our full range of benefits please follow the link here.

What you will be doing

As our Facilities Assistant, you will provide day-to-day operational facilities management services to Historic England colleagues and visitors in this front facing customer-focused role. You will ensure the facilities are safe, clean, well-stocked, suitably maintained, well presented and comfortable at all times. You will ensure a consistent approach to FM is applied, that colleagues can expect as the standard.

Who we are looking for

• Proven experience working in a customer facing role

• Highly organised

• Positive and proactive approach to work

• Proactive, uses initiative and know when to escalate

• Ability to work with people at all levels and respect differences

• Professional team player who participates fully with their team

Please note your application will be scored and assessed against the above criteria.

We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance.

We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don’t prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can.

We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more.

Why work for Historic England

We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds.

We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level.

Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at recruitmentTeam@Historicengland.org.uk if you have any recruitment queries. 

At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role.

At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration—not as direct input.

Face to face interview date - in person, Tuesday 09th June 2026, due to panel availability.

Please follow the link for a full copy of the Job Description –

https://cms.historicengland.org.uk/media/lhllqppv/facilities-assistant-newcastle.odt