This role leads the strategic direction and delivery of all internal communications (including our network of food banks across the UK). This role will develop a proactive plan to ensure staff and food banks feel connected to the Trussell Trust, encourage collaboration, and help foster an inspiring, vibrant culture that embeds our values.

Role responsibilities

• Lead the development and implementation of a communications strategy, across several channels including an intranet, email bulletins, and regular newsletters, for internal audiences that embed our values and keeps audiences informed, motivated and aligned

• Develop and maintain strong relationships with key stakeholders to ensure key information flows across the organisation and network in a timely, transparent and efficient manner

• Embed comprehensive communications channels and storytelling processes to ensure our messages are reaching our internal audiences effectively

• Act as a partner to the CEO and senior leadership group on change projects, vital updates and crisis management, and lead on spokesperson briefings for key events

• Provide specialist communications consultancy to senior colleagues and food banks that inspires and helps upskill communications expertise across the organisation and network

• Participate in regular 1:1s and annual reviews, contributing to the identification of objectives and targets, and monitoring progress towards them.