Do you pride yourself in creating a working environment where people feel welcome and comfortable? Do you enjoy being the office ‘go to’ – adaptable and intuitive to people’s needs? Are you looking for a full-time, permanent Front of House role in the heart of London? This could be the role for YOU!

The Carey Group Hand Axe Yard office is a stone’s throw away from Kings Cross station and offers a hot desk office and meeting space for Carey Group employees, clients and visitors. Hosting up to 70 people, with 5 dedicated meeting rooms, this 10,000sqft newly renovated/re-opened office, split over 2 floors.

The Role:

This is a stand-alone role, taking full ownership for Front of House at the Kings Cross Office; however, you will form part of the Front of House Team who support our other Regional Offices in Wembley, London and in Glasgow. Responsibilities include;

• Be the welcoming ‘face’ of the office, providing the highest level of customer care.

• Provide a clean and organised office space, working with the cleaning team to maintain cleanliness standards and ensuring visitors respect the workplace.

• Arrange the correct IT equipment and instructions for seamless meetings set-up.

• Support events and meetings with clients inc. organising refreshments and placing catering orders.

• Support the Facilities Manager as required, such as dealing with maintenance contractors and logging service reports.

• Monitor, respond and/or acknowledge, forward and action the Front of House inbox.

• Manage stock of stationary and other consumables.

• Perform administrative tasks such as booking meeting rooms, data entry, invoice processing and activity analysis and reporting.

• Maintain consistent and professional attendance, punctuality and personal appearance.

• Lead initiatives to introduce and improve Front of House processes and champion better ways of working.

About You:

• Demonstrable experience in a Front of House/Office Management role (2+ years).

• Strong interpersonal and customer-focussed skills – comfortable dealing with people at all levels (internal and external).

• Highly organised and efficient.

• Assertive & professional whilst personable & approachable.

• Tech savvy and proficient in Microsoft Office, with aptitude to learn new software and systems.

• Proactive ‘self-starter’ who uses their initiative and takes accountability for quality standards - acts as a company ambassador.

• Responds positively/enthusiastically and readily adapts within a fast-paced/changeable work environment.

• Forward thinking problem solver with sound judgement and professional discretion - remains confident and calm under pressure.

• Flexibility and willingness to work flexible or additional hours as per the needs of the role.

Benefits/Details:

• 38.5hrs per week (8.00am – 4.30pm Monday – Thursday, 8am – 4pm Fridays)

• Competitive salary and benefits

• 26 days holiday per annum + Bank Holidays.

• Single healthcare

• Optional Flexible Benefits: Dining Card, Gym Membership, Cycle to Work, Holiday Trading (buy or sell up to 4 days), Health Cash Plan, Dental and Critical Illness Insurance, Partner Life Assurance, Car Leasing and Discounts & Cashback.

• 1 paid day for volunteering

• Private, family business with a strong social purpose and respectful culture.

Carey Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.