Job title:               CRM Migration Project Lead

Salary range:       £48,032 – £55,827 per annum pro rata

Type of contract: Fixed term contract until 28 February 2025

Location:             London, Hybrid

Working hours:   Full time, 35 hours per week (part-time option available)

About the role

Join the Royal College of Obstetricians and Gynaecologists (RCOG) as a CRM Migration Project Lead and play a pivotal role in enhancing our membership systems. In this dynamic role, you will lead the migration of our CRM system, ensuring it meets the needs of our members and aligns with the College's strategic goals. Your responsibilities will include liaising with users, leading the Staff Portal workstream, and managing stakeholder engagement to deliver a successful CRM implementation.

Responsibilities:

• Represent Users and advocate for user needs throughout the project, ensuring solutions align with their requirements

• Lead the Staff Portal Workstream working closely with Business Analysts and Business Systems Analysts

• Coordinate User engagement and facilitate user representation across teams

• Foster strong relationships with internal teams and key stakeholders to gather feedback, address concerns and ensure alignment with project objectives

• Recommend process enhancements based on feedback and evaluation to improve CRM effectiveness and efficiency.

   

For the full list of key responsibilities please check the recruitment pack.

About you

You will be a proactive and detail-oriented project management professional with a comprehensive understanding of CRM systems and background in managing complex projects. Your excellent communication skills and ability to engage with diverse stakeholders will be crucial to your success in this role.

Requirements

• Demonstrable experience managing a portfolio of work and prioritising actions effectively

• Familiarity with CRM systems and their application in membership management

• Proven track record of chairing meetings and/or workshops

• Strong project management skills, including the ability to coordinate multiple work streams and address project risks and issues

• Excellent communication skills, with the ability to influence stakeholders at all levels.

   

Our culture and benefits

As a valued member of the team, you will be located in our stunning offices close to Borough Market. We offer a friendly; values led working culture with an excellent benefits package that includes:

• Agile and flexible working

• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January

• Up to 10% employer pension contribution after probation

• Enhanced wellbeing and family leave and pay policies

• Interest-free bike and season ticket loans after probation

• Tailored Learning and Development and study leave

• Affinity staff networks

• Free lunch in our beautiful Union Street building

• Employee assistance programme

• Life assurance and income protection schemes

• Lifestyle discounts

For a full list of the benefits we offer, please visit our careers site.

How to apply

Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, www.rcog-careers.org, to download the full Job pack.

• Closing date: 10.00 am on Monday 5 August 2024

• Interviews will be conducted in the week commencing 12 August 2024

• If you have any additional questions about the role or how to apply, please contact the People Team on 020 7772 6453 or jobs@rcog.org.uk.

We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We are therefore looking for candidates whose backgrounds, experience and identity enhance the diversity of our existing team. We are particularly encouraging applications from underrepresented groups at the College such as those from black, Asian and minority ethnic backgrounds and those with a disability. To find out more, please see our Diversity Policy and Equal Opportunities Policy.

We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

About us

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 16,000 members in the UK and internationally.

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.