Impact Analyst (Stronger Families)


  • Salary: £30-35k (depending upon experience)
  • Location: Work Anywhere in UK, with an expectation for some travel
  • Closing: This role has no specific closing date.

Job Description

Are you looking for a life mission and a rewarding career where you can help find ways of tackling social and environmental problems in the UK and globally. Do you want to change the world and people’s lives? 

Bridges Outcomes Partnerships is looking for enthusiastic and motivated individuals who are intellectually curious and understand the value of how good data insight and state of the art delivery and implementation can contribute to achieving a positive social impact.

About Us

Bridges Outcomes Partnerships, is a not for profit social enterprise that works with Government, community groups and specialist partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and wellbeing.

The role of the team spans project development (working with Government and others to design and launch the service), project and delivery management (coordinating the delivery phase and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

In the year to come we are focused on growing our direct and systemic impact nationally and internationally and we are incredibly excited about your help on this journey!  

Stronger Families

Stronger Families is a social enterprise that is a unique and innovative collaboration between the social sector, the local government and a social investor. Stronger Families has been created to work with children, young people and families in Norfolk and Suffolk to access a therapeutic programme with an aim to support families to stay together.

Stronger Families bid and won two contracts with Norfolk County Council and Suffolk County Council, that are also supported by the Big Lottery Fund using National Lottery funding. Stronger Families in Norfolk launched in February 2019 and in Suffolk in March 2019.

In Norfolk, Stronger Families provides access to a therapeutic intervention called Functional Family Therapy Child Welfare for 400+ vulnerable young people and their families while in Suffolk provides access to a therapeutic intervention called Functional Family Therapy for 350+. Both therapeutic programmes are designed to support families to communicate together, with an aim to prevent children and young people from entering the care system. These programmes are intensive, holistic interventions, based on rigorous evidence. It has been structured as a Social Outcomes Contract, which means Stronger Families is paid only if it succeeds in meeting specific outcomes related to keeping the young person with their family and out of care.

Both contracts are delivered by a common specialist delivery partner called Family Psychology Mutual, who brings an extensive experience of implementing evidence-based programmes across the UK.

We would love to hear from you if you are:

  • Curious, analytical and great at solving problems 

  • Exceptional at building strong working relationships with team members and across a range of stakeholders

  • Flexible and adaptable team player with a can-do attitude

  • Able to undertake a variety of activities with a substantial degree of personal responsibility and autonomy.

About the opportunity

As an Impact Analyst you will report into the Head of Data and Analytics, who is also the Co-Founder of Bridges Outcomes work, and work alongside teams on one of our many social impact projects and you will be responsible for:

  • Being the primary lead in creating high-quality analysis and impact reporting that can actively enable the development, improvement, and innovation within services resulting in improving the wellbeing of the people on the programme.

  • Working in collaboration with Programme Leads and Delivery Partners, providing an aggregated, consistent, and holistic representation of programme statistics, exploring the data, and making recommendations to help optimise programme success and services.

  • Identifying areas for data quality improvement; areas for enhancements in both BOP and Delivery Partner systems and processes, reporting on patterns, trends, and root causes to challenges; presenting findings in regularly report format for various stakeholder groups.

  • Being accountable for analysing and updating volumetric and impact-based assumptions and actuals; exploring, patterns and anomalies in BOP data and systems, and producing meaningful insight for colleagues with short, medium, and long-term forecasts to improve programme impact in delivering positive social outcomes.

  • Being primary lead in producing weekly, monthly, and annual reports and insights that aid decision making, using dashboarding to extract analytical values to communicate to technical and non-technical colleagues.

  • Maintaining high standards of process documentation, identify opportunities for process automation and ease of access to information by colleagues across BOP.

  • Working closely with Programme Leads and Delivery Partners to collate and input data referrals accurately and within a timely manner; continually developing and refining data collection processes.

  • Supporting BOP Programme Leads, building relationships with our Delivery Partners and their front-line teams, as required to support the successful outcome of programme milestones.

  • Working in collaboration with colleagues across BOP as subject matter expert attend project meetings and wider forums to represent Programme team.

  • Protecting the integrity of BOP’s databases, carrying out regular audits, reviews, and process to improve the quality of the data on our databases.

  • Working closely with Programme Leads and colleagues in Finance, to ensure invoices for outcomes are processed and paid within a timely manner.

  • Supporting Programme Manager / Programme Director and delivery more broadly across all operational / project management needs, including coordination of team activities providing administrative support, as required.

Key attributes we are looking for:

  • A genuine passion to drive social change: We are constantly searching for new ways to dramatically change the status quo. This requires someone with excellent attention to detail and intellectual rigour who will demonstrate the ability to lead on impact and value creation.

  • Ability to deliver more than the market expects: We believe that more is possible than the current system is achieving, and we need to demonstrate this in practice. This requires tenacity and relentless optimism.

  • Ability to think differently: We will not succeed by copying existing models or structures. Our projects and investments all require the team to think through each problem from first principles and find the most effective and efficient new solution in each case. This requires logic, analytical rigour, and a willingness to question assumptions. It also requires the desire to work in a dynamic environment, along with the ability to be solutions-focused and work in a small team.

  • Ability to build and maintain trust: We aim for the edge of what we believe is possible, from ourselves and our partners; this can only be achieved through mutual trust. Everything we do must be open to scrutiny and full transparency. This requires excellent interpersonal skills and absolute integrity.

What we will offer you

  • We are committed to developing you and will work with you to support you with your personal and career development plans.

  • We are committed to the culture of learning and have regular learning opportunities within the team where we all come together as a team to learn more about other projects across the portfolio and learn more about impact investment.

  • We are a flexible employer and we will support you to ensure that you achieve a healthy, happy work-life balance. 

  • You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform. 

  • The health and wellbeing of our employees is really important to us.  We offer 24-hour impartial Employee Assistance line alongside other well-being initiatives to promote a more healthier working environment.

  • A salary of £30-35,000 (dependent upon experience).

  • You will get 25 days’ annual leave plus 8 days for bank holidays.

  • We offer a Salary Sacrifice Pension Scheme.

  • We offer 4 x Life Insurance and many other benefits.

This is an exciting role for someone who really wants to make a difference and is passionate about using data to change lives.

Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application


Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Start your de-biased application