The Holocaust Educational Trust team is made up of hard working, energetic people who are passionate about our mission to educate every person from every background in the UK about the Holocaust and its relevance today.

Over the course of our history, the Trust has created and delivered innovative and meaningful learning experiences and educational programmes which reach over 100,000 young people each year, teaching them about what the Holocaust was, and its relevance today. The schools’ programmes we deliver include our Outreach/survivor speaker programme; our Lessons from Auschwitz Project; the Youth Advocacy/Ambassador Programme; Testimony 360: People and Places of the Holocaust; and Teacher Training. 

We are looking for a proactive, positive and team-oriented Schools Coordinator to work within our busy and fast-paced team. We are proud to have recently been identified as delivery partner for the Department for Education’s ‘Supporting Survivor Testimony in Teaching’ contract.  Your priority area will be to ensure the effective and timely onboarding of schools who have registered to take part in this initiative, ensuring that once they have registered, we provide a seamless and efficient user journey, maximum school participation, and encourage further engagement across the organisation.

You will need to use your initiative and have a willingness to adapt to changing demands and priorities. The ideal candidate will demonstrate a high level of organisational skills, integrity, problem solving and people skills.

Key responsibilities

When a school registers for one of the Trust’s programmes, the Schools Coordinator manages the logistics and organisation of each school’s engagement, working closely with the schools and link teachers to ensure the smooth delivery of our programmes. This includes:

·         Coordinate booking dates/times – working with schools to ensure we fulfil their application to join one of our programmes.

·         Handle enquiries and maintain accurate booking records.

·         Staff allocation – securing freelance educator to deliver content.

·         Direct communication – building and maintaining strong relationships with schools, teachers, and school staff, ensuring a smooth user experience for our clients. This includes, but is not limited to, answering queries from teachers / staff as received, linking schools with respective freelance educators as necessary, sharing all relevant updates and information ensuring teachers/staff are fully informed about the delivery plans.

·         Courier booking – to ensure all hardware is onsite for respective delivery.

·         Kit maintenance – monitoring processes related to monitoring of kit and responding to issues log in a swift manner.

·         Monitoring – logistics plans and raising any issues with senior logistics staff as they arise.

·         Maintain strong relationships with new and existing clients.

·         Manage office communications, including phone calls and emails.

·         Assist with general administrative tasks to support the team’s objectives.

This is not an exhaustive list, and the job holder may be asked to complete additional tasks by their line manager or members of senior management.

Person specification:

This role requires highly organised and proactive individuals. You should be an excellent communicator who is comfortable managing multiple projects at once, and who is happy to operate at pace, often dealing with competing client demands.

To be successful in this role, you will:

·         Understand the educational landscape and recognise the school environment (including an understanding of the barriers that exist for some schools to take part in extra curricula initiatives).

·         Be a confident communicator, both written and verbal, with a keen eye for detail; ability to condense information in to easily accessible format; and ability to develop networks of contacts.

·         Have proven experience in project co-ordination, with desirable experience in working directly with schools / education sector.

·         Have very strong customer service skills, with a client centered approach, and the ability to build lasting relationships.

·         Have high attention to detail and excellent organisational skills.

·         Have excellent IT skills, with demonstrable Excel, Outlook, and video conferencing abilities.

Organisational Benefits

·        Flexible working around core hours.

·        22 days annual leave.

·        Office closure between Christmas and New Year.

·        Up to two days for Rosh Hashanah and one day for Yom Kippur should they fall on weekdays.

·        Enhanced Parental leave packages for employees with more than eighteen months service.

·        Pension.

·        Private medical insurance.

·        Sick Pay, Income Protection and Life assurance policies.

·        Employee Assistance Programme.

·        Season ticket loans.

Application Details

Interviews will take place on W/C 15th December

If you have any questions regarding this role, please contact Georgia Smith, georgia.smith@het.org.uk or +44 (0)20 7222 6822

Please Note:

All applicants must be eligible to work in the UK at time of application.

As an educational charity, the Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Therefore, all applicants will undergo strict vetting procedures and safeguarding checks before appointment and relevant pre-employment checks (this includes but is not limited to: DBS checks, qualification checks, reference checks and identity checks).

This role is subject to a Basic level disclosure and barring service check.