Project Manager


Employment Type Contract Up to 12 months FTC
Location Remote · UK Travel to London and other areas of the UK
Salary Up to £50,000 (GBP)
Seniority Senior
  • Closing: 5:30pm, 29th Nov 2023 GMT

Job Description

This is an exciting opportunity to transform an existing service delivery model to meet the requirements for the future, with a specific focus on becoming more digitally enabled and flexible in the type of service offered. Working with an existing team to change the way in which they deliver welfare services to ensure that serving personnel, reservists and their families are best place to deliver against the defence requirements of the MOD. 

About the role 

This role is required to deliver the mobilisation and transformation plan behind a change in contract. It will give the successful applicant the chance to work with both a well known charity and with the military to transform a long established service. The move towards the digital delivery of the service is new and will compliment the existing face to face provision currently provided. This means the successful applicant will work with a wide range of stakeholders, introduce new digital platforms and develop improved accessibility for those in need of support. This is a unique role as you will be directly influencing how we support the welfare needs of our armed forces and ensure they get the efficient and effective support when needed. 

About the team 

You will form part of a cross functional team from across SSAFA who are all dedicated to ensuring that the Armed Forces, veterans and their families can thrive. This cross functional team will involve IT, HR, Marketing, Quality Assurance and the existing Service, all of whom are committed to delivering a plan that is ready to go. 

About you 

We are looking for an experienced project manager who can hit the ground running. Leadership, communication and problem solving skills will be essential. Microsoft Project skills along CMS experience are also desirable. 

You will have experience managing multiple stakeholders and leading teams of both internal colleagues and external partners through complex projects, often having to show initiative to implement solutions to issues that are raised.  

You can design, develop and maintain reports and dashboards to share visibility of project performance against KPI's. 

You embrace good governance and communication to achieve successful outcomes 

You have great people skills, can recognise the viewpoints of multiple stakeholders and identifying the best way forward 

You are comfortable in accepting and providing challenge to senior colleagues to ensure the best outcome for your projects 

You are proactive and highly motivated by your accountability to make change happen. 

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.  

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us. 

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.  

Further information about the role 

If you have any queries or would like to speak to someone about this role, please contact Lynne Doherty on +44 20 8148 7562 for an informal discussion.  

Download the full job description here

Review the benefits that SSAFA have to offer here

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

 How to apply 

Click on 'Start your application' now. 

If you need any adjustments to support you with the application process, please contact  

SSAFA reserves the right to close the vacancy once we receive suitable applications. 

Removing bias from the hiring process

Applications closed Wed 29th Nov 2023


Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Wed 29th Nov 2023